Wendy's 1140 North Glenwood Avenue, Dalton, GA 30721

"I tried to add a cookie to my meal but failed. Employees didn't seem to hear me after I placed my original order. I asked at the window and received a blank stare. I gave up but then received an apology as I drove away. Strange."

"The food was served old and cold. The bread was hard and not fresh. The meat was hard around the edges and appeared to look like something sitting out for hours. I attempted to call to give feedback three times and no one answered the phone even after letting it ring for 2min straight. I do not recommend this location to anyone!!"

"I am rating my last three visits. The first visit , I had two separate orders . The manager at the drive threw window was too busy complaining about being sent there from her usual location because that store needed a manager than to pay attention to the fact that I had two separate payments for the two orders. I just came to purchase food not to get all that nonsense vented to me. I am a customer. When I gave her the debit card for first payment, she charged that card for both orders without asking. Second visit, food was cold , old. Tasted horrible. Third and final visit was horrible. I had to wait 10 minutes at window for a large fry and cold coffee. I watched as several teen age boys were crowed around , just hanging out. I had a coupon for my coffee. The guy came up to the window three times to quote me my price and each time he didn’t apply the coupon for the free coffee. Then he would leave and I would just watch all these guys goofing off. There was a young woman who finally came over to fix my coffee. From watching through the drive threw window, she was the only one working both areas while these boys played around. All the visits happened after 5 in the afternoon to 9 at night."

"Last evening I went through the drive through and while I was waiting on my food there were about 5 teenage boys near the food area that didn’t look like employees they seemed to be friends with employees that were just hanging around and I think that looks very unprofessional because not only were they goofing around but one of them was also smoking. The only one doing there job was the lady at the cashier she also seemed to look uncomfortable there with a bunch of teenage boys there"

"Typical Wendy's food and was hot. However, the flies in the dining room, the sticky soda machine and dirty bathrooms shows this place isn't kept as clean as I would prefer. Staff didn't go out of their way, but wouldn't go back as the place just felt dirty."