Wingate by Wyndham Dublin Near Claytor Lake State Park

"BED BUGS! BED BUGS! BED BUGS! The only positive thing I can say is the ability to get to the hotel as it is located right on top of the Interstate and now I know why the rooms are only $40-$45 a night. Paper thin molded walls so we could hear traffic all night. Very very dirty rooms, hallways had carpet stains everywhere. I can tolerate many things, but the room had bed bugs and there was black mold everywhere. Highly recommend you go find a better hotel, we passed a Holiday Inn and a Hampton nearby but for this Wingate Hotel they need condemned. No wonder many guests were coughing during our stay. If we wasn’t so tired we would have just packed up and left immediately, luckily we didn’t get bitten by the bed bugs, we saw them crawling on the bed when we woke up. Stay away!"

"DO NOT STAY at this hotel. I got a bad feeling when we drove up, the Sleep Inn had been covered over with a black cloth and there was a couple hanging out at the picnic table with a hotel cart full of bins and clothes. We walked into a lobby with filthy furniture, ripped carpet, and STRONG chlorine smell from the pool. We had to wait a few minutes to get checked. As soon as we got in the room (#105), there was a STRONG mold/mildew odor. We were on the way to a football game so I hurried to get my clothes ready and shower. Once in the shower, I looked up and the wall above the shower stall and over the door was covered in black mold. My husband called the front desk and was told they would get housekeeping in to clean and there were no available rooms to switch to. We decided we couldn't sleep in the room so we checked out. The hotel is so bad, I am considering call the health department. The hotel shouldn't be open until it's completely renovated. Whomever owns the hotel is asking people to risk their health to stay there. The ONLY postive, was the friendly front desk clerk, Linda."

"We booked this hotel for our baseball team. When we arrived the rooms were not ready, we had to sit outside until 630 pm with our whole team, and when we got to our room it was dirty, the linens were stained, the windows had mold on them, it smelled of cigarettes and marijuana. Linda and Erin at the front desk told us that Wyndham came in last week and took them over like Ukraine. They told us we had to cancel by 4 pm that day per policy but we pointed out we didn’t even have a room until 630 and they told us that was not their fault bc there was a glitch in their system. The military was there as a contract with the military and they were complaining about the quality. Another gentleman came down and showed their sheets in their room that were stained brown and looked like they hadn’t been changed in a while. Do not stay here !!!! They also would not refund our money but would refund others."

"If they had "minus stars," I would have selected -4. This place is not as advertised. Nasty. I guess it used to be a "smoking" hotel and they are doing renovations, but I don't see no renovations being done. Smells like cigarette smoke and has a nasty funk to it. TOTALLY NOT WHAT THE PHOTOS ADVERTISED. I asked to speak to the manager and the manager made it right, in some aspects. She explained they were renovating, but it wouldn't start until after November. She offered to change my room to a room that was previously NOT a smoking room. That room was a little bit better. I ended up sleeping fully clothed and not in the sheets. All other hotels were fully booked and I wasn’t about to sleep on my motorcycle. I understand that it's not the employees fault. Customer service was amazing. But there is only so much they can do, with what they have to work with. I'll be contacting upper management, to get some type of a refund. Those rooms are not worth 140.00! They knew that people had no other choice, being that all other hotels were already booked. I would wait until after November, if you want to stay there. Depending on how Windgate handles this really bad issue, will tell me if I continue staying at Windgate hotels Good luck"

"On Saturday August 19th 2023 we still at this property. I checked in approx 8pm. Linda (Employee) was at the front desk very pleasant and helpful. We stayed in room 110 the room was with mold in the bathroom, water leaking from the vent. There was no battery in the room over the hot tube. The smell of the room was horrible until I had to disinfected the room. I would like to have the property manager to call me asap refund money or credit voucher. Thanks EJones"