LGE Community Credit Union 590 Commerce Park Drive Southeast, Marietta, GA 30060

"I have to thank Ms. Shana Garrett of LGE credit Union of a wonderful and excellent customer service excellence to us as regards opening account and other financial services renderd to us. She was detailed, quick, on-point, helpful, accommodating, resourceful and great! I have to recommend any potential customers or customers to please always ask of Ms. Shana G. She will give you the best service ever! Ms. Shana, thank you once again. We are grateful and happy! Thanks."

"I was a member of LGE for over 14 years. But for the past several years I had switched to using Georgia's Own as my primary financial institution. When I switched I had left several hundred dollars still in my savings and checking account at LGE for a "rainy day". Imagine my surprise (and my disdain) when I went to close my account only to discover that LGE had stolen my money from my account in the form of charging me an "inactivity fee". This is something I would expect Bank of America to to. Certainly Wells Fargo. Maybe even Truist! But a credit union? I have been using credit unions for over 30 years and this is the first credit union I have encountered that has the balls to charge an inactivity fee to its members. So be warned before you sign up an account here. LGE is more like a bank than a credit union in many ways, and do yourself a favor and check out Georgia's Own where at least they treat you like a member instead of a mark."

"I’ve never called the members number and the first time I need help I get Horrible service. 30+ year customer with LGE who can’t use mobile app due to their incompetent IT department. In the past two days, I’ve spoken to 6 different people in customer service, Reps and Supervisors only for them to say they will call me back, doesn’t happen, or you get disconnected and they make no attempt to call you back. I asked for the CEO, Chris Leggett’s, number and no one knows it either. Isn’t that convenient. Time to move my accounts."

"I had my car financed with the. they opened a savings account so they could process loan. I paid the loan off over a year ago. During this time I deposited $50 into the account and tried to get there during open hours. Today I was near the Atlanta Rd branch and went in to see how I could get access to the account. I ended up just closing the account. They kept $41. Out of my 1 time deposit of $50. I was never advised of a fee for" non use" . I would never recommend this credit union to Anyone!!"

"This is your grandpa’s bank. Nowhere you want to bank if you are a young person and know how to use the internet. On top of that they are horrible with customer service. I had my account frozen due to my car payment being past due as my husband and I lost our jobs. Well, our one year old got pneumonia and they would not allow me to access my own money via debit card or atm withdrawal until I paid the bill. So there I was with a sick baby unable to get him any medicine because I could not access MY OWN MONEY. I do not want to bank with any bank that says they can’t help in a dire circumstance such as sick baby. I was repeatedly told there was nothing that can be done. I will be closing my account and so will my father and my brother. LGE has shown us where they stand. I’d rather go bank with a large corporate bank where the customer service is good and the EFT transfers don’t take forever. On top of all of this the app is terrible and NEVER remember your device when you login. The interface is slow and the design is outdated."