Kroger

"On certain days or holidays the parking is a nightmare. I wish the parking was one direction in and out like Publix. Customer service takes too long, and there is always one person working. The gentleman that works customer service is really friendly, but the ladies they have working in that space most times come in with long faces and attitudes which can spread to the customer."

"Shout out Kaylen and John for making an originally poor in-store experience a great one. They represent what I’ve known to love about the Kroger brand: doing the right thing by your customers. Long story short, a price was listed differently and the manager on duty decided not to honor the listed price. I walked away from my cart but stated I would be reaching out the next day to give feedback. I’m grateful Kaylen was able to hear me out when I called and made a choice to honor the price."

"I recently had an extremely negative experience at Kroger. During my visit, I encountered several issues with items not scanning correctly at the self checkout lane. When I brought this to the attention of the attendant, I was met with a response stating that they couldn't override the issue without a picture, instead of taking the initiative to investigating by going to where those items were and correcting the error. This incident left me extremely dissatisfied with the level of customer service, especially after spending an hour shopping. If I could give it zero stars I would."

"Good location but not even close to enough parking at busy times. The lot is also just badly designed causing gridlock. Produce is iffy - sometimes looks fresh and sometimes is all old and brown. The thing that annoys me most about this Kroger is that I always leave feeling a little scammed because the prices in the aisles are frequently not what you pay. Sale price stickers are frequently left up days past the expiration of the sale, prices and items are mislabeled, and products are put in the wrong places (for example the photo advertising a sale price for peaches but a coupon that is inaccessible when you scan the code and the item rings up as the more expensive price). Also anything that says $5 on the sticker is not actually $5, it’s $5 and some change, they just don’t tell you that… Lastly, there are frequently individuals panhandling in the parking lot or harassing customers in the store. I’ve been followed to my car more than once by someone asking for money. Overall, this is definitely a store people go to only because of the location, not because any part of shopping here is a pleasant experience."