Zaxby's Chicken Fingers & Buffalo Wings

"My food was good, but they barely toasted the toast. They forgot to give me one of my.orders of French fries. There was a little teenage girl working the drive through window, she wasn't very professional and she giggled with her co-worker the entire time. I'm certain that's how she left out my French fries."

"Service is almost always great, but the food is hit or miss. We try to go only when there is a line so we get fresh food. The boneless wings look like tenders dipped in sauce (this didn't use to be the case). Fries usually seem a little undercooked and need more seasoning. If the prices were cheaper, it wouldn't be as disappointing."

"The last 3 times I tried to get food at the E Brainerd location have been a bad experience. To start, the X on the blue Zaxby's sign has been burned out for months. That's pretty basic and telling about how this place is managed. I went inside and they had to take my order at the drive through register, mixing orders with the cars. There was lots of confusion about who's food was who's. Another time, I tried to order but sat at the drive through speaker for 5 minutes... then just left. Also, the drive through line has been spilling out in to the road the last couple times I've driven by, creating a traffic hazard. I was never a huge Zaxby's fan but kept trying to go there at my kid's request. I know I'm just a drop in the bucket, but I'm done with Zaxby's now. Where there's smoke there's fire."

"One of the worst fast food experiences. Sat in the drive thru for 15-20 minutes with no one getting on the mic for the car in front of me. I had to call the store and ask if something was wrong with the drive thru and then they got on the mic. Then I ordered a great 8 meal and they gave me a 5 piece meal. We’re waiting for our food and both girls working we’re just sitting on their phones still not taking orders for the line behind me. Clearly there was no manager on duty tonight because this was an awful experience."

"Service was good, employee was nice and our order came out quickly. There wasn’t many people there and I would say it was fairly clean except for a few crumbs here and there. The price is very high for the food we are being served. It has increased a lot in the past couple years which is sad for this business. We got 3 meals of wings and things and the cost was 41$!!!"