CVS Pharmacy

"I’ve been a faithful CVS customer for a number of years, but no longer. After several mixups, then discovering appropriately ordered and very much needed prescriptions either weren’t ready or delayed without notice, I’m done. Clearly Overwhelmed and overworked pharmacy staff have tried but there are only so many hours in the day. These prescriptions and their refills were ordered in good faith by my doctor, but only work when taken as prescribed. To do that, I must be able to get them on time as promised"

"After spending a few hours in the ER because of a flare up of a severely herniated and fissured s1-l5, I went to this CVS for pain meds since they were the only 24 hour pharmacy. I could barely sit up, let alone walk. I stood at the counter of the otherwise empty store and the pharmacist, an older male, just continued milling about in the back. He made eye contact with me, and I waited patiently. After 5-10 minutes, he finally asked if I needed help. Why else would I be at a pharmacy at 1230 in the morning? I handed him the prescription and not 2 seconds later he said they were out of stock. I doubt he even read the prescription slip. He threw the slip back at me before walking away. Rude, inconsiderate, and seemingly indifferent to the suffering of a patient. So much for compassion. I'll never be going back to this branch."

"Usually this location is really good but I was on hold for over 20 minutes and no answer to even say "can you please hold". Hung up and tried calling again later, same story. Though somehow my husband was able to get someone to answer after I had already been on hold?! Meaning you're answering calls at random and not in order of who called first."

"Because of back injury I have pain medication prescribed once a month. The Kerry Forest location has been unable to fill this prescription at least 8 times in the last year. Pain meds can only be filled on the fill date and not before . If you persist they will give you the location of another cvs , usually miles from my home , who may or may not be able to fill my prescription. This search can take a wasted day trying to fill. Very frustrating."

"I had an appointment made at the minute clinic, the whole process was fast and nice. My doctor, she was amazing she was so kind and understanding of my condition (flu) and did everything to help me feel better. I wish this pharmacy was near my place, it’s definitely worth the ride!"