Jack's,

113 Greenhill Boulevard Northwest, Fort Payne, AL 35967

"Update: I appreciate Jason Morrow, a manger from the location I visited, reaching out to me to make my order right. He was delightful to talk with. Jacks around for several decades for a reason, good employees and (normally) good food. Jacks PLEASE bring our regular fries back Stopped for lunch, got 2 3 piece chicken fingers and fries. Fries were old & nasty. So $7 for 3 chicken fingers. Same last time I got a meal with fries, always old & re-cooked"

"Been to both location in fort Payne ALWAYS out of chicken (fingers and bone in chicken) no matter what day or time. Cold slaw was old and nasty, fries over salted and old couldn't eat them. Was told they no longer have mac and cheese sad restaurant all together"

"We came through Sunday night around 9:50 pm and the young man working the drive thru had amazing customer service skills. I was afraid with it being so late, our visit might not go well, but he went above and beyond to make us feel special. Unfortunately I do not know his name, but he was awesome."

"I’ve been going to this jacks since I was a little girl. 5 years old running in every morning with my grandfather and eating biscuits and gravy. I’ve been with this jacks since before and after its renovations. When it still had a playground lively with wren and lizards, and after they removed it. I do not believe I’ve ever had a single bad experience here truly. Of course there are your typical long wait lines sometimes during rush hour, but when the line wraps around the building, you cannot fully be upset. Your food is always hot and leaves you feeling nice. Even when I’ve had little mishaps like getting mayo when I’ve asked for no mayo, whether I noticed in the parking lot or once I got home, this restaurant has always accommodated me and fixed any problem I had and then some. Burgers are definitely a different taste than that of McDonald’s. I’d choose jacks any day, and their chicken fingers are great too. About 30$ for my family of 4 but that’s not with everyone getting drinks and fries. BRING BACK BLUEBERRY PIE MILKSHAKES"

"Messed up my buger 2 times ordered a big bacon no mayo came with mayo ketchup and mustard and the re make came out only bacon cheese no vegetables also was dry as the dessert so don't ever order from here that can't follow a simple order"