Matt Pruitt: Allstate Insurance 1651 Thompson Bridge Road, Gainesville, GA 30501

"Our house was hammered by hail. Allstate denied our claim stating that there was no hail damage. Our roofing contractor and the adjuster from Allstate said we needed a new roof due to hail damage. The Allstate adjuster said we would have to fight for a new roof. WARNING: Do NOT insure your house with Allstate...You will NOT be in good hands! Don't expect Matt to return your call. He is always out of the office, in a meeting, on the phone or in the ocean. Update: It has been a week and no call from Matt. I permit Allstate to share any information about the claim on a public forum. I would really be interested to know what Matt has to say."

"Two weeks ago, I was involved in a car accident, and I contacted Allstate for assistance. The process was incredibly efficient, and everything was resolved swiftly. I received a rental car, and my vehicle was promptly towed to the repair shop. This incident marked my first experience with a car accident."

"Allen is great to work with. He always responds quickly with any questions or needs that we have. I would highly recommend him."

"Customer service is wonderful, I don't have much to complain about. They do what needs to be done and are there for you when you need them."

"Each time I have an issue no matter how small or difficult; agents are always patient, kind, understanding and helpful. It certainly makes my experience, day and understanding of the matter at hand much more understandable, leaving me more knowledgeable and stress-free. Kudos to Allstate"