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Nationwide Insurance: Houk Insurance Group LLC
3104 Creekside Village Drive Northwest, Kennesaw, Georgia, United States
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About the Nationwide Insurance: Houk Insurance Group LLC
Nationwide Insurance: Houk Insurance Group LLC is an insurance agency located at 3104 Creekside Village Drive Northwest, Kennesaw, Georgia, United States. They offer a variety of insurance products including auto, commercial, farm, financial, home, powersports, and human services insurance. The agency works with Nationwide to provide easily customizable policies explained in simple language for their clients. They help individuals and businesses understand their insurance coverage and offer personalized solutions to meet their needs. Whether you need auto insurance, home insurance, life insurance, or business insurance, the team at Houk Insurance Group LLC is there to help. Contact them at (678) 290-5500 for quotes, questions, or to schedule a consultation. Visit their office in Kennesaw for in-person meetings to discuss your insurance needs. With Nationwide and Houk Insurance Group LLC, you can rest assured that your assets and loved ones are protected.
Photos of Nationwide Insurance: Houk Insurance Group LLC
3104 Creekside Village Dr NW Ste 203, Kennesaw, GA 30144, United States
Opening hours of Nationwide Insurance: Houk Insurance Group LLC
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Nationwide Insurance: Houk Insurance Group LLC
"They are never in the office and they never answer the phone, I definitely don't recommend them"
"Update 8-10-2023 - I spoke with Robert Houk and he helped me sort out the billing problems with Nationwide Insurance. I am a fan of Robert. Not much of a fan of Nationwide Insurance though. I sold my condo 5/5/2023 and needed to cancel my policy prior to the expiration date of 5/17/2023. Today I received a letter from a collection agency for delinquent payment. I called to understand the reason - Nationwide Insurance had charged me for a new policy even though I did not renew the policy. Got the run around until I talk to Robert."
"I've been with this company with Nationwide and now Travelers and DREAD having to call to get answers or things handled. Really need to look at who you employee and make sure they are knowledgeable. Will be moving my business."
"Worst experience ever! Working with this business has been the most nightmare experience ever. When I first signed up for a policy, they did my paperwork incorrectly, which should have been a sign when I had to sign new paperwork. Afterwards, I had a policy which was supposed to be from February 2016 - February 2017. I was still billed in March of 2017. I tried to communicate with the gentleman who issued the policy, but his email kept bouncing, so I assume he no longer works for the company. After not being able to get in touch with rep, I called the main Nationwide number after being billed, once again for April of 2017. They sent me DocuSign paperwork to confirm the policy is cancelled. Once more, I was billed for this policy in May, June, July, and so forth, to the point where I actually had to CANCEL my business bank account. I received a call from the Houk office stating my policy is overdue, at which point I had to explain this entire scenario again to Laura. I was told that I would be issued a refund check, so I gave Laura my address, which at this point is in an entirely different state. Today I received not a check, but a BILL for $300 that also includes returned check and insufficient funds fees. This policy was for one year, I've cancelled with two different reps besides my own who disappeared, and I am STILL being billed. At this point I have no choice but to file additional complaints."
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