Mack Insurance Agency, Inc. 910 Cascade Avenue Southwest, Atlanta, GA 30311

"I was on hold for hours. I called back a couple of times and didn't get an answer or return call. When the guy called me back he put me on hold for 40 minutes. I hung up. I didn't call back."

"Thank you for a wonderful customer service experience. I have learned a great deal about my car and home insurance. The staff is very kind and take time to answer any questions about the different types of policies. Friends and Family are highly recommended."

"This is the by far THE BEST agency I've delt with sinve I've become an adult back in the early 2000's. My dad has been with this agency long before that, so rightfully so I followed suit. Mr. Mack has been able to give me better prices than the actual companies I've insured through. He makes you feel like family and It's hard to find that when most companies focus on th business alone. He shows interest in what best suits what you're looking for and he will not rest until he's foind the best deal. Just recently i was debating rather I should continue with one of the most elite companies put there (USAA), but they were unable to beat the prices I was getting with Mack Insurance. He was cheaper by over $100 a month. Whe. You have a concern, he addresses it ASAP. I'm not familiar with a 48hr response time because it's taken care of so fast your head would spin. All in all, I love working with Mack Insurance Agancy and he have lifetime customers with my family. You should definitely let him give you a quote and compare that to what you have now. Satisfaction across the board."

"I wouldn't trust any other insurance agency. Mr. Mac is kind and courtesy. He always finds the lowest quotes for me. I've been a long time customer for 15 years. I'm loving the new office and his protocols of following covid guidelines."