CVS Pharmacy,

11710 Alpharetta Hwy, Roswell, GA 30076, United States

"My wife went yesterday to the emergency room after after infection of a broken leg last week or so.\nUnfortunately she select this CVS to fill her prescription.\nCVS brilliant employee insisted that the prescription coming from the Hospital is not valid because the doctor did not sign it.\nShe said (falsefully), that she called the hospital more than 6 times.\nMy daughter run back and forth between CVS and the Emergency room, until we manage to find the Doctor, who comes at the evening and she called CVS and gave them all the required and additional information and signatures.\nThe doctor after speaking with CVS informed us that the medicine should be ready after 5 minutes, we gave them additional 15 minutes, but when we went there again the respected supervisor, told us to come after another 15 minutes.\nWe came after 30 minutes to pick the medicine, and for our surprise the employee told us, the medicine is over the counter one and we need to pay out of pocket for it.. (after wasting half of our day in addition to the time of doctors and nurses and staff at the hospital."

"I have always had good friendly service here. I have been using this CVS over 20 years. The only complaint I have is the change in hours on weekdays to 9 to 7. Used to be open till midnight."

"Worst experience ever with their pharmacy . Tonight, my husband went to pick up eye drops. The pharmacist basically refused to take the prescription. Her rationale was that my doctor was licensed in Florida and not within the state. She was rude and condescending. I’ll never go there again, and will make sure everyone I know does the same. On another note- all prescriptions we have come from Florida since that is where my husband works. I am very much looking forward to contacting management as soon as possible"

"The way they administer covid tests is completely different from the information they give you when you sign up. It's an absolute mess and you're left with no idea what to do or who to talk to. Ended up wasting a lot of time trying to figure out something that should have been explained in the half dozen emails and texts we got before the appointment. It's not that hard to communicate with people."

"I don't usually give reviews, but when I experience chronically poor and extremely slow customer service at the Pharmacy, I feel compelled to comment. Prescription filling at the pharmacy is extremely slow, and they are completely apathetic. I've transferred all of our prescriptions to Walgreens at Old Milton and Hwy 9 and CVS won't be getting my business anymore."