Kroger Pharmacy

"I find it EXTREMELY frustrating that I need to go up there just to be told my medication is backordered and therefore unavailable for who knows how long. I cannot get this information over the phone apparently. This has happened TWICE."

"Edit: same thing happened, the pharmacy scanned her depression medication and didn't give it to her. Obi treated her like she was trying to get high off EFFEXOR. Her Dr recently upped the dosage and they completely screwed it up. Both the lady and obi had attitudes towards us for trying to smooth over a misunderstanding. Literally the worst Kroger pharmacy I've ever been to. Theres a preventable problem EVERY time we go up there. Left my fiance on hold then hung up 3 different times yesterday so we drove up there today just for the unprofessional guy at the counter to say "no refills" rudely when it clearly says I have 3 MORE as of April. We are changing pharmacies after this, I'm very angry with the way that man talked to my fiance."

"Prescriptions NEVER ready when they say they'll be ready. Then have to wait additional time with no remorse of what they told you. I just had a c section and in excruciating pain. I called before coming because it hurts to move only to get here and it still not be ready. What makes matters worse is this is not the first time they've done this just today puts the icing on the cake. Wont be using kroger anymore for prescriptions if they can't have any regards for people's time other than their own."

"This pharmacy is awful!! They are extremely slow! Lady told me it would take 4 hours for my prescription because they are being… 2 months ago they were behind—at what point do you catch up?? And now you get a lunch break?? Got here at 7:45pm and she tells me it’s STILL NOT READY! And we’re about to close. Needless to say I made a big stink and they filled the prescription… this pharmacy is awful.. use be aware"