Rene Roberts, D.M.D. 7790 Veterans Parkway, Columbus, GA 31909

"I would give Dr. Roberts a 5/5. I really thought she was down to earth friendly and did a great job. The complaint I have is about billing. They charged me a deductable for my cleaning. I let that go, however when I had my crown work done, I believe, their billing was horrible. When I was done with the proceedure, they asked me, so you still have this insurance? I said yes. They handed me my copy of my payment and said this is only an estimate after I paid $535. I said it could be more? They said yes. Now, 30 days later, they came back and said I owed $120.60 more. I called them and asked, Can you work with me. They said No. They said, because they accept my insurance, they already had to waive $381. I called my insurance and found they never did a preauthorization. I called Dr. Roberts office back to say this. I was transferred to Office Manager, she said they don't do preauthorizations unless patient requests. I was never told this, she then asked for my creditcard #"

"I cannot say enough about this office, Dr. Roberts, and the staff! They are wonderful and make the process so comfortable! I have moved around quite a bit and I was looking for a dentist and I’m so glad I came across Dr. Roberts. She’s gentle, caring, and a wealth of knowledge. I enjoy my hygienist just as much as my dentist! 5/5 star experience for sure!"

"I had my first visit with Dr. Roberts and staff yesterday and was pleasantly surprised…. I felt at ease and was made comfortable as they addressed my concerns and fears one by one.. their care and professionalism was genuine. I highly recommend Dr. Rene Roberts for all age groups and dental needs."

"I had been there months prior for an appointment, but I had to reschedule because my insurance info wasn't updated since I got married. They were overall friendly and helpful throughout. I came in yesterday for a cleaning. It had been a few years since I had last been to a dentist, but they had been understanding and patient with me. Everyone I spoke to was wonderful."

"My visit today was for a cleaning. I was greeted in a very friendly manner and my wait time was just a minute. The staff was and always is very friendly, caring, and professional. I was offered a warm cozy blanket because they could tell I was cold. My cleaning was very gentle and thorough. I highly recommend Dr. Rene Roberts to everyone who is looking for a dentist."