Pate Optometry Group 404 Huntington Mall, Barboursville, WV 25504

"After multiple visits, couldn't get the prescription correct on left lens and causing me to seek another Optometrist."

"The appointment itself was fine, the staff were mostly polite, which is honestly just a basic requirement. However I was supposed to be fitted for contacts a week later, and then again a week after that. 2 months later I haven't received the contacts, and they claim that the weather has caused them to be delayed. The weather has been intermittently bad for a few days over the last few months, but absolutely not bad enough to halt production or the mail. Ultimately i will give them 2 stars as when I asked for a refund for the contacts they didn't fight me on it too much. I don't recommend making an appointment here, especially if you're getting contacts."

"Dr. Pate was wonderful and I couldn’t recommend this office enough! The exam was efficient and professional. I was traveling from out of town and needed a quick eye exam, they got me right in and had exceptional customer service!"

"Dr. visit went great, ordering contacts..not so much. Ordered my contacted in early July, only to receive the wrong order over a month later. Once contacting the office and having to thoroughly explain the issue, they realized they messed my order up and about another month later I received the 2nd half of my first order. Purchased the other 6 months after this and it is December and waiting. Contacted the office today and of course no one knew what was going on.... very frustrated and will not be reordering there again."

"So the eye exam was great, but the outcome not so great. I always clean my glasses in the morning. Almost every single day. I look up at the light to make sure I dont have any smudges. Just as I did the day of my appointment with Pate. I had went to lenscrafters prior to my appointment and picked out my frames. After my appointment I walked over to lenscrafters to get fitted. I thought I had got a smudge on my glasses from the eye doctor but when I took them off and looked up at the light I had a vertical scratch on the inside of the lens, right in the middle. It was so deep I could feel it with my fingernai . I wear Verilux lenses so my lenses are about $400 per eye . I walked back over to Pates and the doctor said he couldn't say he didnt but he couldnt say he did. I ordered new glasses and I will be glad when they come in. The scratch makes me feel like I am seeing split images. If you dont have glasses then Pates is the place. If you have glasses, keep them in your pocket. If I had not planned to order glasses this would have been a costly mistake for me."