Publix Pharmacy at Dawson Crossroads 145 Forest Boulevard, Dawsonville, GA 30534

"I want to change pharmacies, but this one is convenient for me because I shop there! I’m giving the pharmacy a 1 star because, 90% of their customer service is horrible, I get lucky when I have a happy, helpful person answering the phone, or prescription filled. The pharmacist said her name was Nazzie, I think that’s what she said the sp of her name was, apologized for her employee’s Unprofessionalism, but there was no meaning or feeling behind it. I barely give reviews, but had to finally because something there needs to change."

"I see some bad reviews so I will be coming back next month and updating my review. I'm a top 2% master google reviewer so take that for what you will. My experience was this: I had two controlled medications. My normal publix pharmacy in Gainesville has been a nightmare lately so I came to this one. A lot of pharmacies will straight up stereotype you and deny you crucial medications based on their own judgments or stereotypes. Not my experience here. I came to the counter and asked a lovely young woman to speak with her pharmacy manager. She said absolutely and directed me to the consultation window. She got the pharmacy manager( Wendy) and she was there directly. I told her I was having trouble getting my medications and that some places were "backordered". She looked at my scripts and said "no problem I have them and can have them for you within 45 minutes". How simple and normal She made getting my medications that I rely on daily. She was sweet, friendly, and really made me feel like I was important and not judged for having to take a controlled medication. I really hope it wasn't a one time stroke of luck. I pray getting my medications monthly will go like this. The cashier even ran my meds through good rx upon my request and saved me $100. Thank you Dawsonville Publix Pharmacy Team. I don't care what the other reviews say, you're alright in my book. Wendy is the G.O.A.T."

"Do NOT use this pharmacy. My wife was prescribed a necessary medication and they didn’t call her to tell her that the insurance wouldn’t cover it. She went to pick up her meds and they told her 1) it wasn’t ready and she would have to wait. 2) it was $900 with copay (they should have notified her of this well before she got there). She found an online coupon to save her a lot of money and get the meds she needed. When she presented the coupon, she was told people on Medicare and Medicaid were not eligible to use the coupon (she isn’t on either). When she told them she wasn’t in either, they said “that’s how you are in the system so we have to go by that.” Publix will NEVER get another cent of our money. Be careful, this place is a JOKE."

"A little late posting this, but these guys (gals) are amazing. I took my father in law there to pick up his prescription. Dr had a coupon he gave with the script, but for the incorrect amount of meds.. Total was 3x what was expected! No worries though, The new lady at the window (I believe it was her second day) talked to her manager and got him a reduced price that was LOWER than the coupon price. Once again, amazing. Excellent customer service and overall great experience even though the coupon did not work. Thank y'all so very much! You guys are very much appreciated!!!!"

"Every time I go to pick up a prescription most of the pharmacy staff is incredibly rude. Whether it’s in person or through the drive thru window the staff always has an attitude. The way things are said and how they sound are horrible. They act like it’s a chore to fill a prescription. A simple fix would be to go to another Publix but that’s 20 mins away, which is inconvenient. I shouldn’t have to move pharmacies based off of people not knowing or having the decency of treating others with respect. I would understand if it was one employee, but it’s many."