Tina Sampat

"Friendly and addresses all your questions and concerns"

"On May 5, 2023, I visited Dr. Tina Sampat at Edgewood Smiles Dentistry for the first-time visit to discuss periodontist concerns. My appointment was scheduled for 8 am. When I arrived, the front desk clerk stated that the insurance verification clerk entered that they verified my insurance but did not enter any information into their system. I provided the clerk with a copy of my insurance card and a breakdown of my coverages. The dental assistant took me back to get X-rays and to visit the doctor. After speaking with Dr. Tina Sampat, she advised I had three cavities & need a crown and a deep cleaning. She said I would schedule a treatment appointment with a periodontist once I get a deep cleaning six weeks later. Then the biller came into the room and said they could not verify my insurance and would need to reschedule. I immediately contacted the insurance company for them to confirm. The biller quoted me $2200 for the work to be completed. After giving the biller $1500 down and making arrangements for the balance, they began to work on the cavities. The doctor finished the inlays, and the dentist's assistant placed the temporary crown on. After I completed it, they had me see the front desk clerk to arrange the root canal/cleaning appointments. When I spoke with the front desk clerk, she advised the earliest date is June 28. The next day the temp crown fell out my mouth. I emailed the Dr. no response. I called the office on May 8 and set an appointment for May 11 at 5 pm She said I would have to be with a different Dr. The lady I spoke with was concerned about my insurance when I called. I asked for an itemized bill, and she stated she would email it. On May 9th I called back due to not receiving the itemized bill and the clerk stated that she would resend it and she stated my appointment was at three not five on May 11th. I advised that's not what was agreed. I asked about the root canal and cleaning, and she advised cleaning would be an additional $500. Horrible first experience."