Keller's Survival 4926 Washington Street West, Charleston, WV 25313

"Great little store with amazing staff. If they don't got it, they'll help you find it."

"I'm only given stars based on the time I went previously. The first time I went there, it deserves a 5 star. However, the elderly couple that was there the first time was not there now. It's some older guy sprouting off about being a cop. Now, as far as issues, they had barely anything I needed. What I did managed to spend hundreds on was a terribly designed lvl 3 plates with a terrible plate carrier. Not only did he make the comment "Oh, she'll definitely have to stay in line tonight, now" referencing my gf. Completely inappropriate. That was right after me wanting to purchase the flashlight/tazer combo. So, now that I've witnessed this self-proclaimed cop not accurately place plates in the carrier and sell the wrong sized plates but now we have to deal with comments. All I wanted was to purchase things needed. Also, when asked what I did and because I am involved in an NDA, I was unable to disclose who I worked for. This guy automatically assumes Reliance Security, and when I don't tell him, he proceeds to tell us he doesn't care, that it's whatever. The guy was slurring his speech, eyes were so heavy they were almost closed, and to beat it all, I loved this place. The older couple is amazing. I do NOT know who this guy is, but I definitely won't be spending the money I thought I was gonna spend at this place. Edit: As expected, the owners have reached out to make sure that even though I’ve criticized the employee, they’ve made sure I knew the product I was looking for had been ordered and was there. Among other things rectified, I cannot say enough that I stand by what I’ve said before. They are great! The only reason I’m keeping it a four star instead of a 5 star is because of the employee. I hope they receive many more 5 stars. Not the other guy though."

"Awesome little tactical shop and the owner's are very friendly and helpful even their dog was friendly and greeted everyone who came in at the door. I highly recommend this place"

"Great products and good prices , and friendly service with the cutest little pup to make you feel just like family!! Reply to owner : Thanks for making the extra effort , it really was a great experience and I'll definitely be not only coming to you all from now on , but you are now my preferred recommendation over galls and other large chain supply stores !! Thanks for the warm welcome and the tip in ammo !!!"