Starbucks 1201 Winchester Avenue, Ashland, KY 41101

"My 17 and 18 year old daughters love coming to Starbucks. I on the other hand do not. I feel like their coffee is WAY overpriced. No small coffee should cost almost 3 dollars. Yes, I know, I'm cheap. But I can go to most gas stations and get it for like .99 cents, and generally it's pretty good coffee. But as far as the service at this location, it wasn't bad. The employee was friendly and helpful in helping my daughter decide what she wanted, even though they were extremely busy, he was still very patient with her. And as for the atmosphere, I really don't like going in. I'm my own individual, with not a lot of money. I don't look down on anyone, but I feel like this place was opened for the upperclass individuals. Where I'm more comfortable shopping at goodwill, and going to save a lot, and getting my coffee at a gas station for .99 cents lol. But that's just me I guess."

"Always upbeat and ready for the day! I had a dash here thus morning and the girls and guys were busy at it. The music was upbeat and everyone was smiling. Definitely not something you see everyday and very few restraunts in this area offer good food and happy workers that seem like they are happy you came. I'm always happy to see smiles when I go into a restraunt or a store and this place was definitely giving out smiles and happiness this morning. Thanks Starbucks for the great environment this morning and the smiling faces and great customer service I received. I'll definitely be back!"

"Horrible access and slow service makes this location almost unusable during peak times. Would definitely avoid unless you just need a caffeine hit. We were in the drive thru with no way out for over 40 minutes and there were only eight to nine cars maximum in line making per car between four and five minutes which just seems super slow even for a Starbucks. When I finally made the window we waited an additional five minutes for our order, at least they were freshly made. Our order came with a 4 dollar off card and an apology from the server, seems like management thought it was a good idea to understaff a buy one get one day. Outside of that the food and beverage are your consistent Good Starbucks."

"Mobile order only (inside) and drive through was backed up blocking traffic. Inside was freezing. 3 girls working inside were talking about being sick and how the masks they had on were from the floor of the back room. Didn't even take my coffee I ordered on the app. I just left. Around 5pm Sunday Sept 24, 2023. It was a mess inside too. Floors. Tables. Trash. Counters. All needed cleaned."

"I wish it was easier to get in and out of here. If you time it wrong, it's nearly impossible because of the poor location. I love to grab a Dragon Drink on a hot day to cool down. The last time I visited it was perfect. No line or hassle to get into the parking lot and the staff were all so friendly and energetic. I can deal with a bad location when the service is good."