Personal Touch Tours Travel Agency

"Worst travel agency! Owner Lacresia is rude and cruel to the airline employees she was speaking to on the phone and then demeaned them after the call. I will not financially support bullies!"

"LaCresa was the agent that booked our vacation. This agent was very knowledgeable about everything from the starting to finish. She get to know the person and understand their needs. Give ideas for great places to visit. Knows the perfect time to travel to certain destinations and ideas that’ll make the vacation experience memorable. My vacation to St Lucia was perfect we stayed at the sandals resort was priceless. Thanks LaCresia for being a great agent"

"Personal Touch Tours did an excellent job of booking a trip for me for a party of eight to Montego bay Jamaica, we stayed at secret Saint James ii was a great experience we all Cannot wait to go back they even connected us with the driver who took us everywhere we wanted to go"

"When you book a travel agent you expect everything to be seamless and taken care of. This was one of the worst travel experiences ever. We traveled to Mexico for a bachelorette weekend. From the beginning to the end of our trip there was an issue that could have been prevented. One of the individuals in the group was booked at the wrong hotel which happened to be an hour away. Our excursion that we paid up front for was canceled, because the travel agent provided the wrong pickup address. To top it all off. Transportation to the airport for departure was only booked for one individual in our group. The rest of us were told that we could leave THE NEXT DAY. Unfortunately, we called and emailed but were not able to get in touch with the travel agent to resolve these issues. LUCKILY our hotel staff in Mexico was very accommodating and did the best they could. Hopefully someone else can have a better experience."