Ashley Store 840 Ernest W Barrett Parkway Northwest, Kennesaw, GA 30144

"My wife and I were looking for new living room furniture for our beach condo in Panama City Beach. We worked on two consecutive weekends with Jason Hart. Wow, he was amazing. He knew on both trips that he was not going to get the sale, yet he treated us like we were buying from him. This really tells you a lot about Jason as a person and sales person. All this and Jason had a cast on his foot and nothing slowed him down. We found the exact living room set that worked for us. If you are looking for outstanding customer service head to Ashely in Kennesaw and find Jason Hart!!!"

"Phil Green their technition was wonderful. Very professional and thorough. He can out to repair our sofa and took his time to go over everything that was being done. He left everything brand new and very organized and clean. He is a great asset to the company. They are lucky to have him and highly recommend him."

"We stopped in the Ashley store a few months ago while shopping for a new couch and recliner. Lana was very helpful that day in showing us some options and making some recommendations after we told her what we were looking for in new furniture. We left and shopped some other stores in the area over the next few weeks, but ultimately came back to Ashley. We liked the no pressure approach that Lana had used and wanted to take another look at the couch she had recommended on our first visit. We ended up purchasing the sectional couch and a leather recliner. We have been so pleased with our selections. First of all, it fit the aesthetic of our home, is quite comfortable, sturdy and doesn't move easily. Second, we have 3 large goldens, one of which is a puppy still learning her manners. We've had a couple of mud incidents where the little one came in and jumped on the couch before we could stop her. The couch is everything that Lana described and more. As recommended, I grabbed a damp cloth and literally wiped the mud streaks away, no mess, no stain, looks perfectly fine. Dog Hair, another issue we deal with, vacuums right off. I love the couch so much, I went back right before Christmas, found Lana again and ordered the corner piece to turn my couch into an L-sectional."

"This company is corrupt and you should avoid them at all costs. They do not offer returns or replacements for manufacturer defects but instead circulate damaged returns. They sold me a table with nails sticking out of it. When I requested an exchange, they first made me wait 3 weeks for a technician to come out and see if he could fix it. When the technician realized it was irreparable, he authorized an exchange. Ashley came out on 3 different occasions with a refurbished table that was in worse condition than the one they originally provided. After months of communication and frustration, I am still stuck with nails sticking out of the table. In addition, their delivery team damaged my door frame as they were careless. Ashley's resolution was to send out a very lousy repair man who did not care about the end result and it showed, the gouge and cover up on my door frame remain an eyesore. They will delay you until you are exhausted and just want the nightmare to be over."

"Had a great time at Ashley furniture today. They had a big celebration party with a DJ, coffee and crafts. I also found a sofa with the help of Lou. He was very patient and knowledgeable. I highly recommend giving Ashley a try. They have a huge show room."