Hoover Volkswagen Lithia Springs

"John was Amazing! He educated me on the features of my dream car, causing me to fall in love with it even more! He was also very knowledgeable on what it takes to work a deal. He was honest and everything worked out just as he suggested. I got everything I wanted in the car and transaction."

"The only thing I can tell you is that before buying they are safe and informed because they are ashamed abusers and liars after you sign they will no longer give you another solution that easy... do not buy in that place and to top it off the very dirty car A car of 17,500 and to pay 35,000 dollars what a shame. These car sellers"

"1/26 I bought my car to be serviced after purchasing it 2 days before. When I got the vehicle back, the SOS EMERGENCY CALL light was still on. I went back to the dealership 1/27 @1pm to have the light cut off,easy fix so I thought.Their were who had people that had appointments after me seen before me. I looked out the service door at 3pm to see my car had not been serviced. I asked the Manager by the name of RANDY why my vehicle had not been serviced, yet he had no clue as to why it wasn’t being checked either. So he let me know he would get on it immediately. When my car was finally taken back to service to be looked at, it was 5pm, they returned my car at 5:35. It makes no sense that they had my car a minimual of 30minz , just to tell me that the parts that are needed have to be ordered for the vehicle and when it comes in they will give me a call. So you mean to tell me that I waited 4hrs for you to keep my car for 30minz just to tell me my parts have to be ordered? I wasn’t offered a rental or anything for my wait I’ve been in customer service for over 8 years, and this is not how you treat customers, yet a returning customer who has already purchased 3 vehicles from you! You must do better…. LETS NOT FORGET CUSTOMERS KEEP YOUR DOORS OPEN! I must say that my sales associates Waymon and Sir treated me amazingly! I extend to you both, a huge THANK YOU FOR SHOWING GENUINE CONCERN LASTLY, I’d like to shoutout James for always detailing my vehicles! I attached 2 pictures of the things I need fixed in my vehicle ASAP!"

"very fast & corroborative. process went smoothly. love jason he’s the best sales man & wont sugar coat. love all the information, details & features on this BRAND NEW 2024 VOLKSWAGEN JETTA SPORT 1.5 NO CO SIGN !!!!! thanks again jason !"