Pizza Hut 9501 Crosshill Boulevard, Jacksonville, FL 32222

"I want to give a special thanks to Laron the store manager who went above and beyond to correct the mistake Door Dash made. He made sure our satisfaction was granted by remaking our food hot n fresh and personally delivering it. It is because of those measures made to ensure my happiness with excellent service that I will remain a returning customer!!!"

"I wish I could give 0 stars. They delivered someone else's food to my house. The delivery driver said to me "I'll call them when I get in the car, you can too." I guess that translated to, find yourself something else to eat because we're not going to make this right. Even though I PAID online. Worst. Service. Ever."

"This Pizza Hut location is the worst. I ordered over $100 worth of pizza, and one of our pizzas had all of the toppings slid off. I tried to contact the restaurant and was placed on hold for 24 minutes. I hung up and called back then when I requested to speak to a manager the female on the phone hung up on me. This place has very poor customer service, and it looks like Papa John's will be receiving all of our pizza orders now. We ordered weekly but never again."

"So I have to say oakleaf pizza hut night shift members are definitely well mannered. The taste of their pizza definitely brings a lot of flavor but they definitely could work on their presentation of their pizzas and not over cooking them. Once they get the quality mastered I think I can give them another opportunity to order from them again."

"Got the big dinner box, the people were rude when I asked for the marinara. And gave us a very small side of marinara. Also I ordered pepperoni pizzas in my box and it came out with all the pepperoni on the crust. I thought they would be distributed evenly however it came out like this. I Won’t be eating at this Pizza Hut for a couple years. Hopefully they get a friendly staff with better customer service."