BMW of Columbus

"Exceptional dealership with outstanding customer service, from the receptionist to the salesman and the finance manager. Thank you for selling me a wonderful vehicle at a great price and for taking excellent care of me as a customer. Mr. Wade, your honesty and hospitality mean a lot. Please don't ever change; you're the heart and soul of BMW of Columbus. Next time I'm in the market for another vehicle, I won't hesitate to make the drive to Columbus to do business with this dealership. This industry needs more honest and professionals like you."

"I bought my first BMW from BMW Columbus-it was an amazing experience! Customer service was exceptional-I couldn’t have asked for a better dealership! I highly recommend this dealership-thank-you Thomas and team-I am loving my new X3!"

"The customer service here @ this lot is undeniably remarkable. They make you feel as important as the president or CEO of BMW. Now with that being said, I'm not gonna go into details about the quality of the vehicle that I received until a manager contacts me 1st. I will come back and rate the vehicles performance after I give them a fair chance to address any maintenance issues @ hand. 5 Stars for now for the staff, Mr. Stan, the financial team & every associate there, down to the janitor. Exceptional team!"

"Best experience! Justin, Darnell, and Chris were excellent finding my perfect car that fit all of my needs - including my budget! From start to finish, everyone was so nice and accommodating. They let me know about a parking sensor that was out right away and they already had it ordered for replacement. The honesty and integrity of service they provided me was outstanding and they have definitely secured me as a lifelong customer and a BMW owner for life! I absolutely love my X5!! It drives like a dream!"

"Back in May, Mr.Dave the salesman immediately came to introduce himself and assist me with looking at vehicles. He welcomed my friend and I with a happy smile and bottled water! This means a lot and says a lot being that I went to a BMW location days prior to and no one even came out to acknowledge me. The staff was helpful and attentive to my needs and wants and made sure I was satisfied and comfortable. The process was a breeze and there wasn't any red tape involved! I'm enjoying my X3 and I will purchase here again in the future!"