Firestone Complete Auto Care 9233 Marne Road, Fort Moore, GA 31905

"Very professional , and kind. Did my job m a hour and a half. Replaced two rods and repaired at a very responsible price. All 3 men I came in contact were wonderful. I will be back."

"This place is extremely abusive, I am active duty but I was not wearing my uniform coming to my appointment. I am not sure if they thought I was an spouse or what but they tried to fool me twice. The first time they tried to charge me $180 for an oil change for my car, when I look at the screen I asked why I was getting charge so much, the guy apologized started “correcting” and I ended up paying $110. I asked why it was so much and they say that it was because my car only takes an specific synthetic oil. 1. The fact they lie about that it just says a lot because my dad and grandpa are mechanics and such a thing he say about the oil is not true. At least for my car. 2.I have been in the base for a long time and I took my car to an oil change to another mechanic and they still charge me $50 or less (the only reason why I didn’t take it again is because my husband tried this shop for his car and my and thought they were fair charging). 3. My husband took my car for an oil change by himself and they charged him $50, why did the extra charge when I took it came out of nowhere? Is the same car!! The only difference is that It was just two different genders. I did not want to cause an scene to this place but it just tells me how abusive they are. Not because I am a female means I don’t know my car. This is extremely unfair and knowing this situation is happening inside the base is sad. They should not be in the base at all."

"Had an appointment for tire installation. Pulled in at 09:45, did not leave till 2pm only for my vehicle to come out with all 4 rims scratched up and on top of that I was over charged. When I confronted the attendant who took my keys, he said to contact the store manager (CHUCK). I called on Monday and the manager said to bring my vehicle in which I did on Tuesday, but was told he was not in and would be back in Thursday. I took it back and he denied his machine scratching up my rims. If you are reading this and would ever take your vehicle to this location for any service. Please ensure to take before photos of whatever needs to be done or inspect your vehicle with them before they cause damage to it and claim your vehicle was already damaged when you took it in. Front desk attendants are very nice but I think the technicians need some more training and experience on how to fix vehicles without causing more damage. NB: Don't forget to take your before service photos to compare with after services damage. That will be your only proof"

"I arrived at 9:51AM for a 10 AM appointment. My vehicle wasn't even pulled back until 11:30AM. I have a 15% off coupon but asked for an additional 10% off because of how long it took but I guess 90 minutes of my time wasted isn't worth $12."

"How in the heck does your vape -smoking mechanic strip one of my tire lug nuts and expect me to pay $200 to replace it?! I never had this problem at my dealer. Thought I would save money on tires coming directly to Firestone on post. Feels like it was done on purpose to pad the bill to make more money off of me!!! Ridiculus! Never coming back here! I will not cheat on my dealer anymore!! Never!! Going back to my dealer to have lug nut replaced!! Fort Moore Firestone sucks!!! Zero stars!!!!!!!"