Walmart Auto Care Centers 2900 Pepperell Parkway, Opelika, AL 36801

"Slow. Noone responds when someone ask questions. I drove to lube lane to change my cars’ oil. Noone shows up. Later I tried to talk with one of the technicians. They heard me and said something in sluggish voice and tuen around and never return to talk to me. After an hour a lady came to me asking why I didn’t asked for help. She took my car to change lube and things get done within half hours. At the checkout, my key was on the counter ready for checkout. I asked if they are ready to checkout but they said they were waiting for paperwork. Paperwork never came in for another 20 minutes. When I asked, they went to ask for the paper to technicians. One of the technicians came in and pulled the papers from the drawer underneath. Checked out in a minute. Not sure if I should laugh or cry."

"Ordered new rim and was in next day . Mounted tire oo my way less than 20 min l"

"Wow. Thanks for the total waste of time. We waited an hour to get a new tire put on our rim. Not even on a car. The 60 seconds it would've taken to check and see if the tire was in stock were too many. I know plenty well you can check that, and quite easily. Instead at least four cars were done before us that arrived after us, and then we're told they don't even have the tire. I'm glad you made a 5 minute job and hour-long, job not done at all. Honestly pathetic Walmart. A literal child could've figured this one out."

"Probably the worst tire center in town. They will take your vehicle in and drag it out to the end of the day so they don't have to do anything else. You can literally watch them walk around for 2 and 1/2 to 3 hours doing nothing getting in their vehicle leaving and coming back. All while you wait patiently. There's no sense of hurry. Then when you actually hear the mechanics talking they're busy complaining about you're not going to overwork me."

"The team members working on the cars have always done a great job; 5 stars for them. Walmart is understaffed and it shows. This squeeze puts the team members in a difficult place."