Advance Auto Parts 7522 Covington Highway, Lithonia, GA 30058

"Ms. Shamekia (assistant mgr. store #9698 {7522 Covington Hwy. Lithonia, Ga. 30058}) was a life saver. I had received the wrong parts. I did not figure this out until I was in the middle of an oil change 2 months later (procrastinator). The store was very busy, but Ms. Shamekia was professional and understanding. She put me on hold to help other customers, got back to me in a timely manner, did the research and ultimately brought me the correct part directly to my driveway. That was on Dec19th 2023, and I am just now posting this review (procrastinator for real). Thank you I appreciate it. GREAT CUSTOMER SERVICE MS. SHAMEKIA!!!!!"

"I pulled up due to a check engine light I'm like man what is it this time! Turns out it was a P0-128 code Brandon took care of me Brandon knew right off the top of his head what it was (Thermostat ) and here I am thinking the worst it's about a $100 job plus the parts total 150ish Thank you Advance for having people like Brandon who knows the business 1 happy customers"

"I came in last night to get what I thought my momma wanted. They printed out a regular paper size receipt and gave it to me. I come in the next morning to return the item the computer froze and I’m being looked at crazy because the receipt that was given at this location. Just very unprofessional and I have to wait to come later when the manager is working because coke the find out the manager did it."

"This store has terrible service. Every-time I visit this location the employees are all over the place and it takes hours to find a product or check out. I am not sure if they're short-staffed or just don't care about the customer experience. Three Second Rule - always acknowledge the customer upon entering the establishment and let them know you will be right with them. This particular day, was just not pleasant. I give Kudos to Valentine for assisting me on getting the product I needed even though I had to visit another location to pick up my item."