Advance Auto Parts 3426 Clairmont Road, Brookhaven, GA 30319

"Had to get a new battery today - walked in and was immediately assisted by Theresa and Frankie - old battery inspected (dead), checked out with new battery in 10 minutes. Top-notch service. Thank you guys!"

"This is the absolute worst auto parts store around. Every time I’ve been in, the service is terrible. Expect to exit at least 20 minutes for anyone to check out. The people working here have no idea how to even run their register or how their systems work. The last straw was today when my wife tried to buy a replacement rear wiper. Of course, even though Advance Auto Parts site said it was compatible with her vehicle, it was not. Trying to return it was a nightmare. The woman at the counter was extremely rude. And of course they had no other blade to even buy to replace it. I highly recommend you look elsewhere for any auto parts."

"I had horrible experience with DENNIS R. He was very unprofessional and difficult to work with. Earlier this day, I visited an AAP in Austell, GA and the associate was very helpful and informative. He allowed me to check all of the prices of brake pads in stock on the screen and kindly checked me out. However, Dennis R. was the complete opposite. He tried to sell me the most expensive brake pads and lied and said that they were the only available parts in stock. I asked to see the list of items on the screen like I had earlier in Austell, and saw that in fact, there were more brake pads in stock and asked for a different box. But Dennis R. lied and said that I wanted the premium box when I hadn’t. After he reluctantly returned with the box I actually wanted, Dennis R. asked for my i.d. to make sure I was the name on my AAP account, because he “needed it”, which is also a lie. Well, Dennis R. you definitely made this experience a memorable one. I will never visit this location again. And anyone else who happens to be a woman or Black, please consider going elsewhere so you don’t have to deal with discrimination and prejudice from DENNIS R."

"This store is awesome! I came in with a portable jump box that went bad on me. They usually don’t return them but because mine had a lifetime limited warranty the manager exchanged it for me! I’m not just saying this store is awesome because I got what I needed with my exchange. It was the manager, he was highlight of the experience. And I can see why each customer that came in while I was there had smiles on their faces as they spoke with him. He just knows how to treat people. He’s awesome and great for the community who shops there! The only reason I’m not giving 5stars is because the first guy name starts with a J. He really needs to not work up front with customers. He stayed eyes glued to his phone the whole conversation as he continued to assure me the answer was no for my request. He didn’t even try. He didn’t ask any questions. Just no and let him get back to what he watching on his phone! Why man? Why stand behind the counter if you don’t want to be there?"

"Wanted to buy windshield washer fluid today. Chose one the price tag on the shelf was showing $ 4.79. At cashier they requested more with no reasonable arguments. As I talked to the manager. She gave me very disappointing answers that I have never experienced before. Wasted my time and did not buy anything. Got very upset.will not go there anymore. Pay attention to price tags."