T Z Automotive 1005 Lee Street Southwest, Atlanta, GA 30310

"Went to TZ Auto in fall of 2023 (maybe November) for an oil change. My dad recently checked my oil, and said I was ripped off. They didn't actually change the oil because it was PITCH BLACK, and also used a non-standard filter. Charged me (a black woman) $60 for service they didn't even perform. "I've never seen oil that black in 40 years" - my father. HORRIBLE customer service. Do not take your car here."

"The worse auto repair shop in Atlanta. Do not go. Brought my truck in for an assessment and recieved a $825 bill before any work was even done. I paid $125 "for an assessment" that wasn't the correct issues and my tire was flat when I picked my truck up and has not been holding air since. Basically I went to their shop and came out with problems."

"Unprofessional service down here when you walk in they don’t speak or greet you they just look at you. You have to ask questions all the time because they don’t wanna explain anything to you I will never go back or recommend anyone to this place you have a business you supposed to keep it professional you’re supposed to make the people feel like they made the right decision which trusting you guys with the vehicle but it be your own People on professional service"

"Horrible service! They were better years ago when they had 2 of their best employees. Since they left its been a mess and the owner gotten worse since then. I came for an oil change around 10am. Was told they wasn't open and to come back in an hour. I told them to call me when they open because the female employee seemed indecisive about when they will open. I then received a call at 2pm! They can't keep mechanics cause the owner don't want to pay his employees. I know this cause when I arrived the next day his mechanic was ranting about money! Owner stated he'll charge me cheaper for coming the following day cause they took forever to open and 2pm didn't fit into my time frame. When I arrived the next day he changed his price! Also another customer was there an 2 different employees quoted him 2 different prices & that customer ranked about why we as black people do that to each other. Another customer was there but left cause they stated they charge too high! I like supporting black owned businesses but that don't mean I'll tolerate disrespect. I support black owned businesses with great customer service. Quoted me 20 minutes for an oil change, but took 1.5 hours. Also I had my own oil & filter. I was the 1st there and was the only person there for most of the 1.5 hours while I was there. Never again! I'll found another black owned business to support."

"Great experience. Last minute, I needed a used tire for my vehicle and they so happened to have it's size. Tire tread was in great condition and the installation and payment process was seamless. Unfortunately, after the install my vehicles steering wheel started shaking. It took a while to get back to these guys but the issue was resolved free of charge and with no fuss. Thanks a lot guys, great customer service!! I will return."