Kelby’s Mobile Servicing

"I’ve been having some recent car issues - I’ve taken my car to several different shops and worked with other mobile mechanics, but I have to say that HANDS down- Kelby was the best! On Saturday February 17th, I was downtown when my car began stalling out. I parked immediately and looked up mobile mechanics near me. I saw that Kelby had great ratings and reviews . I called, but didn’t get anyone- within a few minutes , I received a text advising that he was on the phone but was asked “how May I help you?” I knew immediately that he would be someone I could count on. Kelby communicated when he would arrive and his diagnostic fee. Once he arrived, he was very personable and got right to work. Luckily it was a quick fix, so after we went to the auto store for the ignition coil, we came back to my car and it was fixed within minutes . It’s very obvious how passionate Kelby is about his work and as someone who also works in customer service - I can appreciate how he runs his business. Kelby, thanks again for rescuing me today and for just being so nice ! If you’re ever in need of a mobile mechanic- I highly recommend Kelby’s Mobile Servicing ."

"Good customer service is important to me. When an unexpected situation happened with my vehicle going into the weekend, I needed to find a reliable, knowledgeable and available mechanic. Kelby had great reviews from previous customers, but what really stood out to me was how Kelby handled a challenging and complicated situation with a customer. Kelby has good communication. He is transparent and welcomes questions. He cares about each customer’s situation, and it shows by his honest feedback and willingness to walk you through diagnosis to repair. If you are looking for a knowledgeable, integral and a mechanic who takes pride in his work consider reaching out to Kelby mobile servicing!"

"Kelby the mechanic is exceptional! His expertise and attention to detail truly set him apart. I recently had my car serviced by him, and the results were outstanding. Kelby's dedication to providing top-notch service is evident in every aspect of his work. I highly recommend him for any automotive needs – a true professional who goes above and beyond for his customers."

"Forever grateful! Kelby does it all! At 80,000 miles, my car needed some TLC. Kelbys in-depth diagnosis was spot on. His care and service are unmatched! I had three conflicting quotes from places who barely looked under the hood. Kelby ordered the parts, fixed my car in my driveway, and at a fraction of the cost. 1000% recommend!!! Ps...My puppy loved him too! Great guy!!!"

"Initially booked him based off of his reviews, however, our personal experience was not pleasant in terms of the service that we received. Initially called about my In regarding my Acura and needing my alternator, replaced due to having a faulty one on 11/14/23 it was tested at a local auto zone . although he did communicate with us in terms of being late for the initial appointment as a vehicle, that he was currently working on, was giving him a hard time. We waited initially two days before even being seen. Once He arrived, he spoke to us regarding my car and stated that he felt that it was not the alternator although it was tested and the voltage was showing a lower power due to the belt that in most Acura's that he had dealt with , if the alternator was the problem the vehicle would not drive. He further stated that he had experienced it before with Acuras and normally your voltage will show less power if the belt was worn we purchased the parts from him and made another appointment to have the belts replaced. We took the alternator back to store and awaited the fix of the belts. He replaced the belts the week of Thanksgiving on Wednesday Saturday morning we crank the car up and the same alert that initially made us make contact started to show. Immediately text him a picture of the alert that my car was giving ( which was the same alert giving in the beginning ) He stated that he would fit us into his schedule that Sunday we didn’t hear back. Monday we drove the vehicle to Publix and my car shut off. We then again made contact. He then stated that it seemed as if it was the alternator, which was the original problem that we presented when we first made contact . I then had to Uber me and my children back home. He stated that he did not have time as I had left the vehicle and that the next available appointment would be Tuesday at 4:30 which he made no contact. I personally would not use him as we initially had a brand new alternator ready for him to install, he advised that he felt that it was not the alternator and the belt and due to him having the experience we listen I can’t speak for others work that was performed on their vehicles. I can only speak about mine and it was as if he had us to change out something that was not the problem Just to have the issue that we presented be the problem all along. as I stated this is my opinion and my recommendation as I would not want any others to go through the same thing that we went through spending unnecessarily on parts that were not needed and having to have a alternator replaced when it could have been replaced at the beginning , I would not recommend this location below are the original alerts that my car was showing on 11/14 and the alerts that was given prior to the car completely shutting off in the alternator being the problem and we having to go to another mechanic and get the same work done that we requested initially be done. God bless and I hope others have a better experience"