O'Reilly Auto Parts 5382 Holly Springs Parkway, Holly Springs, GA 30188

"This place seems to be run by retired guys with odd behavior and bad manners. Every time I visit there are employees sitting around chatting or on their phones like it's a hangout, and they avoid contact with customers. The managers are rude and impatient, often presenting knowledge that's plain wrong. Avoid this place unless you already know exactly what you need - they won't know enough or care to help you."

"I call up to the store because u need a start relay for a Ford 500 they had one in stock so I go and pick it up to come to find out it wasn't what was needed.... call back and ask for a starter and this time they tell me that there is no such thing as a Ford 500 and they relay they gave me was for a mustang gt500....then I look at my receipt to find out I was sold a A/C HTR relay.... the customer service was by far the worst I have ever experienced but that may be because they were more worried about their card game they was playing"

"We just visited this store in Holly Springs for a new battery. Scott ended up helping us with this, new wipers and a variety of other things. He went so far above and beyond what he had to & offered exceptional service. He’s an A+ employee and we’re so grateful: I would def return again because of his level of care. ☺️ A&A"

"I spoke to Scott on the phone. He was kind enough to check his inventory for the part I needed. He confirmed he had it. I drove down to the store and Scott had the part on the counter when I arrived. Easy Peezy! I checked four different stores for the part today and none of them had it. Thanks Scott and Oreilly."

"Ordered some parts online for in store pick up. There was a delivery delay because of a highway accident that caused traffic and the lady I spoke with went above and beyond to call and keep me updated on my delivery. Once I picked up my items the lady and gentleman I spoke with where very friendly and I had a great conversation with them. I'll definitely reuse this O'reilly's over the one closer to my house because of their service."