The UPS Store
3482 Keith Bridge Road, Cumming, Georgia, United States
About the The UPS Store
The UPS Store located at 3482 Keith Bridge Road in Cumming, Georgia, offers a variety of financial and shipping services. From packing and shipping to printing and notary services, this store is your one-stop shop for all your business and personal needs. With friendly and knowledgeable staff, you can trust The UPS Store to handle your important documents and packages with care and efficiency. Visit us today for all your shipping and business needs.
Photos of The UPS Store
3482 Keith Bridge Rd, Cumming, GA 30041, United States
Opening hours of The UPS Store
Monday:
08:00 - 18:30
Tuesday:
08:00 - 18:30
Wednesday:
08:00 - 18:30
Thursday:
08:00 - 18:30
Friday:
08:00 - 18:30
Saturday:
09:00 - 14:30
Sunday:
10:00 - 15:00
Reviews of The UPS Store
"Always helpful. The manager works hard to keep lines moving. I have on occasion, needed a box I brought in that needed more tape. They have always provided."
"This store is not helpful. I tried picking up a package that UPS left with them and wouldn’t release it to me even though i had all of the documents required to pick it up. I got my boss on the phone and Dale the manager/ owners son refused him the release of the package and hung up on him."
"I wouldn’t recommend this ups store, they charge more than a dollar for “label services”. Charging more than 50 cents for a one sided black and white label is crazy. I’d recommend the location over on 1735 Buford highway instead, they’ve never once charged me to print a label and they’ve even provided me boxes when I forget to bring one. The service over there is much more friendlier as well, save your time and money and take the trip!"
"On Friday 9/1/2023 at 4:41 pm Davis, Anna, and Allison were present in the store. I was greeted while I waited in line and I observed them representing what UPS employees should all embody. They were kind and courteous to all in the store and worked diligently to handle each customer's unique situation. They helped each other out when needed and made it look effortless. Davis was very patient and understanding even with all my Amazon returns. He seems like the type of a guy you can depend on when everything is in disarray. Employees like them can make the difference in whether customers return and whether a business can go from good to great. I will certainly be back."
"I have shipped 3 things this last week and had very different experiences each time. I feel very confused and don’t know if I will continue using this location. The first time I shipped something was Wednesday and the girl was very nice but told me I had to buy a box. I thought it was included in my shipping label that I paid for. I bought the box, she packaged it up for me, and there were no issues. Second time was yesterday and the guy was very very nice. I told him I needed to buy a box and he said no you don’t, took my item and said have a great day. I was confused because the girl told me the first time I had to buy a box. But I thanked him and went about my day. I took a third package this morning and the man, wearing glasses, was extremely rude to me and I don’t understand why. He said I had to box up my item and label it before he would send it. I told him that I was sorry, I didn’t know, and the last 2 times I was there they did not tell me that. He said “well ok then” and kind of tossed my box on the counter and did not hide his anger. The item I was sending is a Gucci bag, which is expensive. Not sure why he’s tossing boxes like that but very unprofessional! I told him I could pay for a box and he said I can’t do that unless I’m paying cash. I apologized again and he continued to be extremely rude to me. I’m very confused about what just happened but it’s obvious that they have miscommunication at this location and now this employee is taking out his anger/frustration on me as a customer when I did nothing wrong. I had my young daughter with me and she was upset by the exchange and I left upset as well. I hope that he is not the manager because that reflects very poorly on this store. I see why they have such bad reviews now."
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