Marco's Pizza 4336 Ridge Road, Douglasville, GA 30134

"Never had their food, but they are quick friendly and even have a dine-in area. It always smells good when I deliver it."

"This was my kids favorate place for pizza ,I have been supporting them since they opened.Today 12/03/2023 I ordered the pizza but my card had a problem so I didnt think it went through..Later I look at my bank statement and found out that I was charged .I called the store and spoke to the manager arond 5.45pm I explained to him what happened ,he said he was going to make another pizza for me since the other one was there since 2pm ..I send my brother to go pick the pizza and when he got home the pizza that he was given was from afternoon with 2pm receipt....that being said t...they didnt make another one. I took back the pizza and when I got there they said the receipt was from afternoon but the pizza was the new one .when I tell you the pizza was so cold and hard that no one could eat it.what I did is I gave their pizza back and they refused to refund me or make another pizza for me.I left the pizza with them and they kept my money.I will never order or recommend this place to anyone. It's a shame that yall can keep someone's money knowing that you really didnt make the second pizza.BAD BUSINESS"

"Tonight I was very disappointed with the delivery and the quality of the food I received. First of all when the order arrived the food was warm not hot as usual, and the order was incomplete. The driver offered to go back and bring the missing item, so I called the store and very nicely, told them what happened and I was assured everything would be brought back correctly. I Normally order a salad every time we order from here because it's always fresh and crisp. Today the lettuce was wilted and not fresh at all, it was as if the salad had been made 2 to 3 days ago and it was still made incorrectly and items were still missing. The standard of service tonight was not up to par for the cost and I will probably reconsider ordering from this location again."

"The shift manager tonight forgot a number of items on my order. When I initially picked up the order, he checked it on the receipt, and I had to remind him of the 2 garlic sauces. I went home and then had to come back for the drink I paid for through the app. I asked him exactly "What do you think I didn't leave here with if I only left with boxes?" And then he knew the answer."

"For the past 3 years, this Marcos location honors ZERO coupons despite advertising. We order exactly what the company requires for the coupons and this location never allows or can explain why they cannot honor the coupon. It's really frustrating when we pay over $50 for pizza when the company advertises deals and specials that they cannot seem to honor. We have tried now over 5 times and each time we end up paying full price with no explanation. We love the pizza, but the customer service and inability to accept coupons (even that come adhered to the box of pizza of food we have paid for) has deterred us and many others from future ordering."