Edd Kirby's Adventure Chevrolet Chrysler Jeep Dodge Ram

"Erika is the absolute best! Love her! I don’t use the words above and beyond very often but she for sure went above and beyond and out of her way to make sure we were happy with our purchase. Will definitely be coming back because of her. She is so very efficient and not to mention a great problem-solver, any issue we ran into she was very professional and quick to put any issues we had at ease. Incredible."

"I have been purchasing my vehicles from this dealership since the early 80s. The salesman that helped me purchase my 2017 impala in 2019, is also the young man that helped me purchase my 2024 silverado. 4 years is a long time for a young man like him. I think you should find him and groom him for long-term employment at this dealer ship. I was surprised to see that he still worked there, I'm proud of this young man, He made my purchasing a new car pleasurable. I feel comfortable, if I have to go back down there for help or questions. I am happy with my purchase, Salesman, And dealership. They help support the community as sponsors at local events And I like supporting them and GM. Who ever reads this, I hope you have a good day, stay positive and in a good mood. God bless!!"

"Absolute worst customer service experience with the service department. I dropped my car off for diagnostics and paid $170 only to receive my car in dramatically worse condition with additional lights and a giant scrape on my steering wheel. When i came back for a refund the manager was trying to claim everything was as it was previously which was NOT the case. I got my refund and was told to not come back. Do not recommend! Edit: it has come to my attention that me as a 95lb girl could pose such a threat as to need police intervention. And customers that were not present at the time of me being there, had a problem with my behavior. Let me add some more detail to clear things up. I told the manager i wanted a refund due to the state of the car. The manager said they dont offer refunds for diagnostics, he said they take pictures of everything for this exact reason. I explained my side of things and told him that i at least expect my car to be returned to me in the condition that i brought it in. The manager said that with the issues my car had it was going to continue to decline. So then i asked about the steering wheel and how that happened and to see the photos. That got HIM upset (im assuming because he didnt take pictures of my steering wheel before they messed it up). At which point he cut us off me and my friend that was there, telling us he’ll give us a refund this time and to not come back. I wasnt irate or dramatic. Your management in the service department is simply an awful person with no sense of customer service or customer satisfaction. I was standing with kim while there and she can attest to my behavior. She was wonderful with us. I will not be called a liar, nor will i ever return."

"Enrique did a phenomenal job helping us with our new c8 3lt corvette, Edd Kirby’s had the best price on this car anywhere near Chattanooga hands down, highly recommend."

"My son made his first vehicle purchase with Jeremy at Edd Kirby Adventure and it was a great experience! Jeremy was very helpful with the purchasing process. Stephan was great with explaining all the paperwork as well! Our son absolutely loves his 2023 Dodge Challenger and we all will gladly refer our friends to Edd Kirby Adventure, Dalton, GA! Thank you for making this the wonderful experience it was!"