A-1 Cleaning Services

"DO NOT TRUST!!! We had a verbal agreement on work to be done in the home we were selling. The owner of A-1 completely disregarded the agreed-upon work and performed more work than authorized, costing us an additional 15 hours. Owner refused acknowledgement of conversation of tasks we required and did not require. We were out of the state when the cleaning was performed, so we had no idea what was going on. The owner had a realtor we didn't know to unlock the house for her. Then she surprised us later with an enormous bill. Beware of this business."

"Proceed with caution! They clean and appear dependable, BUT get everything in writing and signed by both parties before services are performed. We were new to the area and needed cleaning services. In all in all, Eden the owner wasted our time by having multiple phone conversations with me asking repeatedly what we wanted done. She never wrote down anything I said and still showed up not knowing what she wanted us to do. We talked it thru for the 100th time and she still failed to clean what needed cleaning and clean other things that we specifically stated not to clean. Then she went over 4 hours more than we agreed upon! The status of the house doesn't justify the 6 hours for 2 people cleaned she is attempting to bill us for. We refused to pay her for the 6 hours & 2 ppl. She never was able to justify the extra hours spent."