JCPenney Salon

"I brought my mom in there on January 10th for a wash, cut and style. The little blonde girl that checked us in only put it in the computer as a wash and style. So while the stylist was doing her hair and not cutting it, I had to bring this to their attention to be corrected. Then it was just down hill from there. The stylist was brand new. And I mean brand new. My mom was in the chair for over 2 hours. The girl made multiple comments that she didn’t know how to do short hair and didn’t “know how to style short hair”. We had showed a picture of what my mom wanted to the girl before she started and she said she could do it. Ummm nope. (Mom wanted a short pixie cut with layers throughout). The girl had no clue what she was doing. By the time mom was “done” with her haircut ….4 different salon ladies had helped this new girl. 4! I understand we have to start somewhere but this poor girl didn’t know what she was doing at all. If she didn’t know how do to a simple pixie cut then what are these schools teaching stylists now? Mom’s hair WAS NOT even close to what she wanted. Mom hated her cut and was charged $42 for a pixie cut that absolutely didn’t happen at all."

"Took my wife to get her hair cut and the stylist named terry refused to cut her hair because she wore a hoodie and even offered to tuck the hood but terry said that she was not going to cut her hair because she would “run around and tell people that we messed up her hair”. Well Jc Penny stylist Terry won’t cut your hair if you have a hoodie. Absolute worst service imaginable."

"Wonderful experience with Stylist Kayla Hogstein. Was very concerned about my experience. My hair is exactly what I asked for. Will continue going back to Kayla."

"I went on the spur of the moment to get my hair cut shorter ( to my shoulders) Charles Smith is the one that cut my hair and I Love it! Told him I wanted it cut to my shoulders still have my layers and trim up my bangs. He did exactly that and textured the ends and it looks great! I’ll be going back in a month or so for highlights."

"Missi Friend is a beautiful woman and a fantastic stylist. She’s so talented and takes her time getting my hair cut and styled. If you need someone who is talented styling hair Missi Friend at JCPenney Salon is the perfect person to care for your hair needs."