Starbucks
About the Business
Starbucks at 308 Galleria Plaza in Beckley, West Virginia, is a popular cafe and restaurant known for its wide selection of coffee drinks, pastries, and sandwiches. The store offers a cozy atmosphere for customers to relax and enjoy their favorite beverages while also providing a convenient location for grabbing a quick bite to eat. With friendly staff and a welcoming environment, Starbucks is the perfect spot to unwind and refuel in Beckley.
Photos
Location & Phone number
308 Galleria Plaza, Beckley, WV 25801, United States
Hours open
Monday:
5:30 AM - 8:30 PM
Tuesday:
5:30 AM - 8:30 PM
Wednesday:
5:30 AM - 8:30 PM
Thursday:
5:30 AM - 8:30 PM
Friday:
5:30 AM - 8:30 PM
Saturday:
5:30 AM - 8:30 PM
Sunday:
5:30 AM - 8:30 PM
Reviews
"Love that the employees know my name and my drink! Always Super busy and they handle it so well! Drinks are always delish!"
"Great chai tea latte and nice staff. I asked for the smallest size they had and he gave me the "short" no one ever talks about. Very nice dining lounge area however the tables were dirty and sticky."
"This Starbucks is just ridiculous anymore. The line is ALWAYS wrapped around the building and back into or past the sweet frogs parking lot, mobile orders take atleast 25-30 minutes to be made after being placed (Today I waited an hour on my drink to be made and had to send my husband in to tell the guy to make my drink we had kids outside and were not waiting any longer) the manager is ALWAYS rude, I’m surprised no one has looked into all of the complaints, comments and reviews and fired him already, some of the staff even have attitudes half the time (I get it though, if I were short staffed every single day and had a bad manager I’d be annoyed all shift too) however, The laziness in the first picture I posted just blows my mind, clearly it says FROZEN strawberry lemonade so why anyone thought it was acceptable to just throw out an iced strawberry lemonade and call it a day when I paid $7 for it to be frozen is beyond me, the second picture which happened today is also ridiculous. I ordered this drink on the app at 4:45 PM and didn’t have it made until 5:30 PM almost an hour later, ONLY AFTER I sent my husband in to get the worker to make the drink. I don’t know what needs to be done to get this Starbucks functioning properly, but someone needs to come in that knows that they’re doing and take control or retraining needs to be given, because this place has gone down hill fast and doesn’t look like it’s ever coming back up. Do better Starbucks! We don’t spend $7 + dollars just to wait on drink orders for hours and get wrong orders/watered down drinks !!!!!!"
"We went in and the guy making the drinks had an issue with making our order in the first place. You could hear him complain about his job while standing at the counter. We had to wait over 30 minutes or more for 3 drinks. When we got the drinks they were watered down. My child had to use the restroom while waiting but there were boxes stacked on top of each other making the restroom unavailable. The place itself was disgusting. Honestly don’t waste your money on going to this location. Absolutely the rudest and most disgusting Starbucks i have ever been too. DO BETTER!!!!!"
"I love Starbucks, I just wish they were a little more consistent with the drinks. I also wish they wouldn't lock the door all the time. It sucks to get there after ordering on the app and the door be locked and then you have to wait in the drive thru line for a good 45 mins."
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