Liberty Mutual Car Insurance 5625 Noyes Avenue, Charleston, WV 25304

"If I could give a 0 I would! They’ve taken $500 out of my used to be shared account to pay for my husband’s policy that was cancelled (and was told BY THEM) that it’s illegal to keep a policy that’s someone’s that has passed away! When I called to get ahold of someone to straighten it out, the man…name starts with a J…hung up on me intentionally when I ask if he knew how I would get ahold of Liberty Mutual since the Liberty Mutual business couldn’t. So an: F=customer support F=Professional…customer communications F=employee effectiveness Overall? F"

"Don't waste your money go literally anywhere else!!There are MANY cheaper options that don't force you on to autopay or lie directly to your face! They say 2 options in system when in reality there's 3...there's always the option to leave which is what we did. No one should be ripped off by their insurance company. Thanks for nothing Liberty Mutual. Run FAR FAR away from these thieves. Also seen they're being suedfor cheating employees. Look up that class action. The Thieves there are busy!"

"Great personal and cheap insurance"

"I missed one payment of 50 bucks when I wanted to pay what I owed which was only 50 bucks they said before they could give me insurance I would have to pay 600 bucks upfront ... really ??? good insurance n company u would think they give me a chance smh I mean I paid monthly direct deposit..never got behind .figured they would understand but they dont Needless say I changed insurance companies"

"My wife and I had 30 wings with 4 different flavors! Awesome and also had a pitcher of PBR."