The UPS Store

"Good service, the girl was very sweet. Left with the smile. Fast and done! Thank you"

"Great staff. Very friendly and helpful. They are my go to store!"

"Terrible service. Been calling all morning, was declined, called right back to a woman who answered with a terrible attitude. Ended up using some choice words myself but do better with your business. No wonder the rating for this store isn’t good."

"As an autistic person I use language differently. So asking questions helps me understand. If I feel I can't come into your store and still be treated like a human if I need to ask questions about my return that I clearly am not understanding, then you're not a company I choose to do business with. Someone shouldn't feel like a burden to have their questions answered. Especially if asking politely. Let alone fear someone getting angry at them over it. Which is what I often feel in this store. Anger, if I dare ask anything I'm not understanding correctly. They either look at you like they want to physically hurt you for "burdening" them with trying to understand something you clearly don't, or they literally will walk away from you and ignore you, or they give you short responses that really don't answer your question but they expect you to understand and leave them alone. Even if you're still standing there looking discombobulated and saying you don't understand. They will repeat it the same way and expect you to just leave. I don't think this is an employee at fault, but UPS's fault as a corporation. If they treated their employees with more respect (like human beings), then the employees would automatically know to treat the customers like human beings. Especially those of us that process the world differently. UPS could fire every employee here, but it won't fix the issues."

"Drive over at 8:35 am On a Saturday only to find them closed. Hours sign states 8am open. Had to go out of the way to another."