McDonald's 1139 South Pike Street, Shinnston, WV 26431

"Ordered online to get from counter. I can see the restaurant from my sons driveway. I waited 15min before leaving his house. It was complete chaos, and the manager was staring at DT orders on the screen. As she asked, "Do we have this yet? Or that yet?. The young staff had no sense of urgency, and they seemed very overwhelmed...was a little busy, but not overly busy. Another customer, leaning on the wall by the counter, clearly disgruntled, sees my irratation due to not being acknowledged in the 5 min. I have been waiting. I then learn she is picking up a door dash she already had 10min into the dash when she arrived, about 20min prior. .. I waited another 10 min and finally here them start my order....35 min for an online order....this location really needs to get it together. But at least at this location you can get a milkshake 9 times out of 10. .....this is the worst visit i have experienced there. Other than that visit, orders have been pretty timely, correct, mostly fresh, staff seems friendly. And i dont see any substance abusers, ( or whatever that other review called them) hanging around the parking lot, walking around the cars. I think she was thinking of the McDonalds on Pike St. In Clarksburg ... there is bunch of "special" hanging out around there"

"Took forever to get 4 piece chicken nuggets and medium fry. Several vehicles got their stuff before we did."

"The service is good however we tend to wait way too long at this location. Not sure if it's short staffed I normally do not go in."

"The food seems to always be horrible the fresh always taste like they are couple days old and cold and like bitting into a tire. And the meat on the burgers are dried out and jus nasty tasting"