Barbi-Lin Pools 8124 U.S. 60, Ashland, KY 41102

"We contacted them in May 2022 didn’t show up till end of June, told we need a new pool liner. It will just take 2 weeks they said. It’s now towards end of July!!! No liner installed yet! Summer will be over !!! Don’t tell lies to sell a product! Tell the Truth!"

"Lies, lies, lies..... Go elsewhere, they won't return your calls and make stuff up about even stuff you ordered are shipped. Finally got what I ordered more than 6 weeks after I was supposed to receive. I had to install my liner myself bc they kept pushing my time further and further back."

"They were hired by the previous home owners to install a pool liner in an inground pool. I would try to do the liner myself before I ever dealt with them again. Was told for over a month they're were going to start next Monday, then next Thurs. Finally when they installed it, it looked like there were a few thousand marbles underneath the liner. They wouldn't answer nor return a phone. They would screen the calls from my phone and not answer then answer from another number.. First and only experience I'll have with them. I'd hire anyone rather than these people. I don't understand how they're still in business with the dealings I had with them."

"Wouldn't start when they said they would, couldn't get ahold of anyone so had to drive down there. They screen calls. Messed up first time putting liner in so finishing got delayed. Then they left a mess on the property including their own trash from bottles scattered every where. Awful business, would not recommend."

"One star for the person who came out to look at pool. That was a month ago. Keep saying they need to hear from distributor for price. Went in a 2nd time today (after calling once a week or so) and still nothing. I’d like to get everything else done and we can wait on the distributor this winter. Can you call the distributor again? No, owner does that. Can I get the price on everything but the item we’re waiting on...we don’t know, only the owner has that info. After a month? Can you call or text him? No, he don’t have signal where he is. Well, what is your job here if you can’t make calls, don’t estimate or even try the owner due to the month wait already? Just answer phones and inside sales. Great! Tell the owner to call us...I’m trying to give you my business, but you’re not helping me any here. If I don’t get a call today, I’ll be calling their competitor."