Starbucks 3320 MacCorkle Avenue Southeast, Charleston, WV 25304

"The person taking my order gave me a attitude for no reason. I ordered a venti drink. She gave me a small drink and when I said this is not my drink she got annoyed about it. When I was in my driveway, I took the first sip of the drink and it was the wrong drink. I really never had any problems with the Starbucks before. But if you have an employee that gives customers attitude then I get it if it's her first day, but giving a customer attitude then giving them a annoying face that I'm bothering you when you messed up is a little bit insulting."

"We, my teenage daughter & myself, went on a walking adventure to Starbuck's in the snow. Big mistake! However the girls at Starbuck's were incredible. They even remade my daughter's Frappuccino to better suit her young tastebuds & we kept the other 1! Unfortunately, we left to walk home with 4 drinks & made it less than a block wishing we were back in the shop with the lovely baristas taking care of us!"

"We have been here since 5:40, the store is not open to public inside and traffic looped around the building and blocking traffic, some drivers are becoming impatient and are pulling out of the drive thru lane almost hitting other cars. Absolutely ridiculous, be better Starbucks and hire staff to help serve your customers."

"I did a mobile order and mine came out pretty fast in 2 minutes but my friend’s 3 drinks took around 20 minutes to come out. They didn’t make the drinks right. Also, the bathrooms were disgusting."

"We waited 45 minutes in the drive thru and 25 minutes at the window to get our order. This is unacceptable. We could watch employees at the drive thru moving so slowly, no one was rushing or even appeared to be concerned. Had we not already paid, we would have left! They should NOT have charged us for anything. On top of it I was an hour late for my appointment! There clearly needs to be better management at this location"