Joe Holland Chevrolet Service 1000 D Street, South Charleston, WV 25303

"It’s never good with Joe Holland. They’ll charge you hundreds just to tell you what’s wrong with it, and then the service they provide is going to be low-quality. Best part of Joe Holland is the friendly shuttle driver. So glad I was able to trade my Chevy in for a Jeep so I won’t have to be back for service. Drive to St. Albans, Chelyan, or Hurricane for Chevrolet service instead."

"If I could rate zero stars I would. I can’t tell you how many times after a so-called 50 (or however many they say) point inspection my car was returned to me with the check engine light still on. You also have to watch them like a hawk to ensure they actually do ALL of the service you are told you are getting. I’ve heard other customers ask if a particular service was done only to hear no it wasn’t. There is little feedback & good luck getting through to someone that actually knows what is going on with your car. I just had to take my car to another service center because the wheel wobble issue they supposedly fixed is reoccurring after just a few hundred miles. Stay away from this place if at all possible."

"Buyer beware. My MIL only went in to have her SUV inspected. It only has about 25k miles on it. They told her she needed the brake rotors turned, which unfortunately she agreed to. I’m highly suspicious that a vehicle with only 25k miles needed the brake rotors turned. I also drive this vehicle every week, and it doesn’t have any brake problems. The bill was almost $500. She does not have this kind of money, and it will take her a very long time to pay it off. I feel like they very much took advantage of her, and I’m very unhappy about the situation. If you have elderly people in your life that are easily taken advantage of, be careful about letting them go here."

"Went for a replacement key that was missing when I bought my truck. Service took over twice as long as planned (over two hours). Things happen, whatever. My truck was returned with grease on my door. Showed the service tech, who showed his boss, and told me to stop by the detail shop and use the detail that was scheduled after the key service. Accidents happen, whatever. I go to get the detail service and it was not even scheduled."