Lester Raines Honda

"Bought a new Civic over the weekend with Joe Pauley’s help. I’ve been to Lester Raines for recall service before and I was impressed at how clean the garage was and how quickly and painlessly process went, and the car buying experience is no different. Joe was up front, honest, and overall a joy to work with every step of the way. I’m very happy with my new car and the quality of service that I continue to get from Lester Raines. Thanks again, Joe!"

"One day before I got approved for a brand new Honda Accord at Lester Raines, I was told I would most likely never be able to finance another car again . Thanks to Solomon at Lester Raines , he made the impossible possible! He is amazing. The process was easy and so fast . I picked up this beauty the same day !"

"This is how I got my car back after having it at their body shop for almost 4 months. Apparently they didn’t lock it and allowed someone to come into my vehicle and absolutely tear up everything I had inside. There was a first out bag in there given to all first responders by the governor and they went through it. There were needles left in my cup holder THAT DID NOT COME FROM THE MEDICAL BAG. No apologies were made and the man in the dealership that day actually told me to calm down (while I was calm) and started yelling at me telling me it wasn’t his fault. It was on their property for a service I was paying for so it definitely was someone on their property’s fault. Police report was filed but of course their cameras at the dealership caught nothing. It just astonished me how poor the customer service was. He could’ve apologized and offered me a free cleaning and it all would’ve been fine. Stuff happens, but yelling at me and telling me it wasn’t his fault? Just so so disappointed in the lack of empathy or respect for my vehicle. Due to this poor experience I will never buy Honda again and definitely won’t go back to any Lester Rains companies."

"Second car I've purchased from Joe Pauley at Lester Raines. Great experience both times. Service department is great here too, they have gone above and beyond, helping me get repairs covered by extended warranty and keeping me rolling until the parts came in. While I don't know the names of everyone in the service department, Leah and Will have provided remarkable customer service on many occasions. I recommend calling ahead of time, as they are usually scheduling a week or two out for maintenance, it's a popular popular place. Great job y'all, I'll never buy, service, or repair anywhere else!"

"Great experience at this dealer with salesmen Bubby Combs! He got me the exact model and color I was looking for and made the process seamless! I recommend him to anyone looking to purchase a new vehicle! Top notch service!"