Dutch Miller Chrysler Dodge Jeep Ram of Ripley

435 South Church Street, Ripley, WV 25271

"I have purchased quite a few vehicles here, as well as had service many times. Every experience has been pleasant and enjoyable. The staff is always friendly and welcoming."

"Helpful, cheerful, and resourceful beyond the usual! During a prolonged torrential rainstorm while we were en route to northern Ohio, the motor that operates the driver-side windshield wiper on our Chevrolet SUV failed, leaving us unable to proceed safely. We managed to reach this dealership, where the service personnel tried to get us the part we needed but could not. So they sent us across the street to an auto supply store to purchase Rainex and then gave us a dry place and a huge stack of dry cloths to wipe down the windshield and apply the solution as needed. This made it possible for us to drive the remaining 325 miles home in steady rain and fog without windshield wipers. Dutch Miller's service staff saved our trip home!"

"Highly recommend this place for anyone looking for a new ride! Faith worked so well to help us find our perfect ride! I’m definitely going back when it’s time to trade in my other ride! Excellent service, friendly employees and a great place to start out buying your first car! Faith worked to find us a vehicle that we would truly love and that fit perfect for our family!"

"First of all I regretfully make this review to a local company however what happened to me is unacceptable. I sold my car to them. Well, I actually paid them 745 dollars on August the 9th to pay for the difference that I owed the bank after the mgr. , sales people saw my 3 year old accompanying us, they refused to budge at all on offer. It took my bank until Sept. 1 to receive payment. Was over all a terrible experience. I called for help numerous times and was told they'd call me back. Only 1 lady out of the finance department was finally helpful. I literally was about to report my car stolen. It's 2022. Waiting this long for payment is unacceptable. My credit took a 30+ point hit and my account took it's first missed payment. They didn't bother to help aside from the one woman in finance. I think her name was Whitney. She needs a raise the rest of the company needs a course on customer appreciation. Terrible experience."

"Went to get RFH Pin for my vehicle Ram. Had registration, license and vehicle all there. Had already called FCA and they stated is free and yours since I'm owner. Service stated 20.00 and then refused stating had to have my Factory radio. I told them had nothing to do with RADIO. . I have after market installed already. Drove home got radio gave them the serial number. The gave me a PIN. HOWEVER This is NOT THE RFH PIN i requested it is the Radio UNLOCK pin. Sure would be nice if the dealer knew what they should and could give the customer what they are asking for. Called back again and got the correct code."