Overstock Furniture & Mattress

"I had ordered a living room set with rug for delivery. I was told the delivery fee included set up. They dropped the items off at the front door and left everything wrapped up did not even try to unwrap the items. They delivered the wrong rug. I tried calling the store and no answer. I called the 888 number and it says leave a message...Very Disappointed. I will be bringing the rug back to get the right one."

"I purchased a sofa and love seat plus a captains bed. I had to use a 3rd party delivery service. When the delivery showed up they only had part of the captains bed, no mattress. Then to find out I had no bottom drawers. The delivery people went back and had to get my sofa and love seat. They were real nice and I gave them a little extra when I paid them but still no mattress. I went back to the store to see about the mattress and found out that I was charged for a set of drawers for the bed I did not even order and that was what they delivered. I do not know what the salesman was thinking but I have to get that back to the store. They told me they could strap the mattress to the top of my car I said no way so they called the company that delivered everything else and they said they could deliver the mattress for $65.00, now take into account this was not my fault and they want me to pay more to have the mattress delivered. After getting home and checking ti see what was delivered I have no 6 set of drawers and an extra set up drawers that I paid for and did not want. I do not feel that I need to pay for their mistake and someone is going to have to deliver the rest of my stuff and take back what I do not want. The person that rang this sale up was a manager from another store and apparently he did not know what he was doing. Just people to make sure people pay attention to what these people are doing looks like they will add stuff to your order you do not want. Then they do not send everything you order. I will not buy anything else from this place. Another issue I had when my delivery was incorrect the first delivery I tried to call and the number they have listed does not even get answered. When I asked about a phone number I was informed they do not have one and do not even have a store Manager. This seems a little shady to me. Wish I had gone somewhere else to get my furniture. It would have been a lot less stressful and might have been correct."