Beard's Diamonds 4845 Town Center Parkway, Jacksonville, FL 32246

"Start to finish our experience with Beards as a whole has been wonderful. We worked with a wonderful young lady Kim, to have a custom engagement ring made and she was very helpful and even when I felt like I was being a pain she was beyond polite and went the extra mile to make sure she answered any questions and showed me as many details and options as I was requesting. The communication once we got started was very consistent Kim always got back to me if not right away within 24 hours. Once the ring came in it was even more stunning than we could have imagined! They did an amazing job creating my dream engagement ring! The craftsmanship was incredible and there wasn’t a single flaw. Again Kim and other staff at beards were very helpful in going through a ton of wedding band options with me now that my engagement ring was done to make sure I found the perfect band(s) to complement the engagement ring. We couldn’t be happier with our experience and they have definitely gained life long customers"

"I cannot speak more highly of the exceptional customer service I received at Beard's Diamonds. I came to their store with very little knowledge of fine jewelry but a desire to purchase a custom ring for a sentimental reason. I had an idea in mind of the ring style and stone colors, but I was very unfamiliar with the process of designing and ordering a custom ring. The Sales Associate, Kim, informed me that the best course of action would be to find a center stone first so that the rest of the ring could be designed around the exact dimensions of my stone. The next day, I received an email from Kim with photos of six diamonds that I could have brought into the store with a refundable deposit. The day after that, I received an email from the Sales Floor Manager, Brett, with six additional photos. I should mention at this point that I visited four other jewelry stores in Jacksonville prior to stopping by Beard's. I told the Sales Associates at these other jewelry stores the same thing I told Kim at Beard's: "I know nothing about buying fine jewelry, but I would like to buy a ring for a sentimental reason." After taking down my information and having a brief consultation on the style and stones I was interested in, each of these Sales Associates assured me that they were determined to help me craft my custom ring with the uniquely-colored center stone. I never heard back from any of those jewelry stores other than receiving an automated message to fill out a survey on the non-services I received. I was starting to lose hope. The fact that Kim and Brett found me twelve diamond options within 48 hours of meeting me showed that they truly were determined to make dreams come true, and that they took me seriously as a customer when so many other jewelers did not. Once I found my center stone, we got to work with the CAD team to mock up my design. Brett and Kim were kind enough to explain some ring terminology to me as I was uninformed that there were so many different options for a "diamond band" (e.g. pave, prong, channel, cathedral, etc.). They gave me adequate information to make an informed decision without pressuring me into any specific style. After several design iterations, I approved the rings to go into production. I actually ordered two rings - a diamond ring and a Travel Ring. The Travel Ring is the same style but made with cheaper materials as I don't want to risk losing my unique diamond when traveling. I highly suggest working with Beard's Diamonds, especially Kim and Brett, for anyone looking for a custom piece of jewelry. Their customer service is unmatched!"

"Can’t say enough good things about Beards. Jennifer made my fiancé and I feel so comfortable with every part of the process. It was a zero pressure experience. We did shop around and their price was unbeatable - esp with the service you receive. Would 100% recommend to anyone."

"Mason helped my boyfriend and I while we were looking for engagement rings for the first time. I can’t say enough great things about him. So helpful, kind, and knowledgeable. He did not put any pressure on us, and listened to everything I said. I love this store!"

"This place is amazing! My husband and I were in the market for a wedding ring set last year. After going to Diamonds Direct we went to Beards and were a lot happier with their prices. They also offer certain perks like getting your rings soldered together for free after the wedding if you bought the set from them. Pricing, selection, and customer service are all great. My husband and I are very happy with our Beards experience and will return to this location for our future jewelry needs."