Retreat at Waterside

"This place as always been weird with the gates. Either they worked or was always opened. Now the gates are closed but no keypad to open. How does this help delivery drivers and such get through? Having to call the customer everytime and hoping they answer fast enough is exhausting and time consuming. Is it really that hard to have a working keypad for the gate?"

"We have enjoyed living in the complex these past few years. Maintenance is responsive and the office staff care about us. The grounds are clean and it is a quiet area when we are fishing in the pond."

"I would like to start off by saying I've lived here for going on 2 years and its been great. I overall like being here and haven't had any major issues. My biggest complaint is that its expensive. I understand its in the middle of greenville but in the 2 years I've lived here i started off paying 900ish on a 1 bedroom apartment and now I'm paying close to 1200, and to add on top of that every 3 or 4 months the monthly fees go up. The fees keep going up but nothing changes. We've had no trash compacter for over a month. The pond in the middle of the complex is completely dry and is now just a mud hole. And every few weeks the entrance gates are either not working or are completely gone. Another fun feature they added was Internet included in your monthly fees. Which is forced onto you even if you don't want it. Before this was added i was paying for my own spectrum service, in fact i was paying less than half. And now my Internet hardly works. Wired Ethernet is still fine but the WiFi is constantly dropping and video calls are almost impossible and before this was added i never once had issues. A smaller issue I've had is that management is very iffy on which emails they respond to. On the other hand I've never had an issue with maintenance crews and repairs so good on them. Although i like it here this will be my last lease at retreat at waterside."

"Our move to the Retreat has been nothing but a pleasant experience. The staff is so friendly and supportive. Amber recently helped me through a difficult situation and went above and beyond in her communication. I also had surgery after moving in and Kelly and her husband from Apartment Life came by with a card and well wishes. I knew I had made the right decision to move my family here."

"Called in inquiring on renting an apartment and the young lady that answered the phone was extremely welcoming and knew her stuff!! Apartment shopping is already so stressful but after talking to Jasmine. I didn’t have to look any further I will definitely be furthering and renting from them their staff is AMAZING!! Thanks again Jasmine for making this a breeze for me!!! Not sure if she’s the manager of the property but she definitely has the qualities. That was a great conversation to reel in tenants! Will be seeing you guys very soon."