Grayson's mortuary transport

"I am deeply disappointed by Brandon Grayson’s mortuary transport service. This experience has been marked by a shocking lack of professionalism, and I feel compelled to share my concerns to protect others from a similar ordeal. First and foremost, the complete lack of communication was astounding. They failed to provide any updates on the status of my mother's transport, leaving my family in a state of uncertainty during an already difficult time. When I attempted to reach out for information, I was told that my messages went unanswered because Brandon Grayson was at a football game. This is unacceptable, especially considering that they claim to be a 24-hour service. Moreover, my request to be present during my mother's transfer was met with blatant avoidance. I believe it is our right as grieving family members to be there for such a significant moment, but this service provider actively disregarded this request, showing a complete lack of respect for our wishes. Additionally, the failure to provide a copy of their state permit or license is concerning. It's essential for families to have confidence in the legality and legitimacy of the services they are using during such trying times. In summary, I strongly advise against using this mortuary transport service due to their unprofessionalism, laziness, and utter lack of respect for grieving families who simply want to be informed and involved in the process. This experience has been a painful and frustrating one, and I hope others can avoid it altogether."