United States Postal Service

"I just want to say how thankful I am for the West Union Post Office. I especially would like to thank Charlie, who goes above and beyond with all he does! Charlie is always there with a smile and always asks how my day is going! Charlie makes you feel so welcomed and is always there to help with any issues you may have!"

"Our local West Union Post Office is wonderful! Charlie Lindeen provides top-notch service with a smile and always lends a helping hand. He takes the time to say hello and connect with the clients and makes everyone feel welcome. We love stopping by to check the mail and see the smiling faces! Keep up the great work, West Union staff! You are appreciated."

"We have been using the West Union Post Office for years, and always receive great service from Charlie. He is always professional and helpful. My son was mailing a letter to his grandparents, and Charlie took the time to answer his questions about what happens to his letter when he drops it in the box. My in-laws from out of state had to take care of some business while visiting. They came home telling us all about the wonderful service they received from Charlie. He always gives the best service possible whether you see him every day or it's your first time walking through the door."

"Shout out going out to Charlie!! I have had numerous encounters at the post office, and I must say that Charlie's knowledge and helpfulness have truly stood out. His commitment to providing exceptional customer service is evident through his willingness to go above and beyond to assist customers like myself. Charlie's extensive knowledge about postal procedures, regulations, and services has been instrumental in resolving any queries or concerns I have had. His ability to communicate complex information in a clear and concise manner truly reflects his expertise in the field. Charlie's genuine willingness to assist and his approachable demeanor have made every interaction with him a positive and enjoyable experience. His patience and attentiveness in addressing my questions have undoubtedly set a high standard for customer service. In a time where exemplary customer service can be hard to come by, Charlie's dedication to ensuring customer satisfaction should be acknowledged and commended. It is evident that he takes great pride in his work and genuinely cares about the well-being of each customer who walks through the doors of the post office. JenniferKate"

"This is by far the best post office I’ve ever been to! The postal workers are always helpful, friendly and courteous - especially Charlie Lindeen. When a package was in some sort of postal limbo Charlie walked me through the steps to file a claim and another time a service request. Thankfully the packages were delivered! I love the down home, family like atmosphere in West Union’s sweet, little post office. Thanks for your kindness always!"