Counterparts Inc.

"I am having some kitchen remodeling done and needed a portion of a countertop removed. The guys did an amazing job. The counter looks perfect, like it has always been just that way. They brought in my new range from the garage (no easy task) to make sure it fit perfectly where the counter had been cut. And they worked really hard to clean up all the dust and stuff after they were done. They were very polite."

"Counterpart installed quartz in our master and guest bath. We had spent no less than an hour deciding exactly which parts of the slab we wanted to use. We marked it up with painters tape and sent them photos. They did it however they wanted. Actually it came out very nice so I have no real complaint there. My complaint is with the small top in the guest bath. They installed the sink I had shipped to them. We had the faucet at the property for when they came to do the install. They drilled the holes for the faucet so close to the back of the countertop that you cannot get your fingers in there to use the stopper rod. Don't even think about cleaning behind the faucet. When we have guests I have to explain that they have to push the stopper down with their hand but then should be able to use the rod to empty the sink. I called and told this to Faith and she said that is just how it is sometimes. I can't believe she would put up with this in her home. We had to purchase an entire slab so I am sure they had enough material left to redo the sink correctly. Otherwise the workmanship and people were great. Bottom line, I probably would not use them again if this is how they resolve problems."

"Our experience was excellent. We worked with Sherry to explore our countertop options and she was incredibly helpful. In fact, you really about about a company when there is an error. They purchased a 36" sink instead of a 30" and also produced the top. But corrected this problem over the weekend! What great customer service for a small company. I can honestly say I do not know of another stone company that would have done that."

"After a house fire destroyed our countertops we began searching for a reputable granite company as we began the rebuilding process. We were absolutely thrilled with the sales, service, business associates, and installation of Counter Parts. Our work was completed in a timely and professional manner. I highly recommend Doug Dorkins and his team for work in your home."